Live Online Training – Techniques and Methods for Effective Customer Service for Difficult and Demanding Customers
The Customer is the epicenter of every Company / Organization. Customer interaction is constant from all staff and there is always the risk that staff will absorb more of the work and lose the essence of customer service.
Especially during the crisis conditions that prevail during the last years, where customers are more demanding but also more difficult in relation to their requirements.
That is why the training of staff in the field of difficult customer service is now necessary.
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Live Online Training – Techniques and Methods for Effective Service to Difficult and Demanding Customers