Live Online Training – Effective Communication Management for Online Reviews
In today’s digital age, social media plays a critical role in shaping a company’s reputation, and how you respond to customer feedback determines customer perception about you.
The aim of this seminar is to empower participants with the necessary communication knowledge and skills to respond effectively to customer feedback on social media platforms and implement strategies to turn feedback into opportunities to enhance customer satisfaction and loyalty.
The seminar is highly practical, designed with exercises and real case studies for participants to put the seminar material into practice.
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The seminar is offered in Greek Language