LIVE ONLINE – HUMAN RESOURCE MANAGEMENT PROGRAMME – Endorsed by The Institute of Leadership

The seminar was very useful and innovative. It really helps the “upgrade” of your personality. My knowledge has been improved by the educated lecturer

The seminar was very helpful. I believe that based on what I learned I can become better. I can manage stress with various tips given to me.

Targeted seminar with a clear purpose. It was very useful that there was practical work.

It was a very good and helpful seminar. The trained creates a very good environment, a nice atmosphere! We learnt to be more confident and to trust ourselves.

A very interesting seminar, with clear content that can be useful to everyone. The trainer was pleasant and approachable.

The seminar was very good with examples, exercises and discussions. It was very helpful and will certainly help me a lot in the future in keeping the minutes for my company.

The Programme helps to approach the issues related to HR Management from another angle. You acquire knowledge in handling situations in the work environment and gives new ideas to implement practical ways to improve staff performance.

The Programme was very well organized, with rich supporting material and very well trained trainers.

The Programme was very interesting and had many practical examples of everything we learnt. Very useful seminar and enables us to obtain the Certificate of the Institute of Leadership and Management, UK.

The programme contained a very satisfactory material and expanded a wide range around the area of Human Resources. The trainers have the necessary knowledge on the subject and a properly organized material.

Very informative program with valuable practical examples and very experienced trainers. It provided useful material for businesses / organizations.

I believe that the programme in its entirety was very well structured. It has enriched me with too much knowledge and I am sure that it has enhanced my skills both personally and professionally. The two trainers of the programme are very well trained and very transmittable. I can confidently say that I will return… Read more “Peter – Andreas Hatzikostas, Troodos Development Company”

I have enjoyed the whole Human Resource Management Programme. Very interesting and informative. I learnt interesting things for my job. Both trainers were very passionate.

Useful and interesting seminar with many practical examples. The trainer was contagious and vivid.

Very interesting, informative and instructive seminar! The trainer was fully aware of the matter so she could transmit the issue correctly.

Constructive, organized seminar with clear answers to our questions!

The seminar was very constructive. I developed better communication skills and I even socialized. Very good and pleasant environment.

It helped me understand better myself and where I have the capabilities to improve myself without changing who I am. I learnt new things, I learnt how to improve myself and have a peaceful day/life.

Very helpful seminar! It gives you answers to many problems of everyday life / job.

I am amazed by the Leadership Workshop. Usually I am not easily surprised, but today I was !!! So much concentrated knowledge and direct transmissibility by the highly experienced trainer Mr Mouzouris, step by step guiding us to understand everything we need to change in order to achieve every goal we put into our minds!!… Read more “Omiria Sergidou, National Insurance”

Interesting, pleasant, very well organized and informative seminar! The presentation and transmission way of the seminar was very pleasant and understandable. Vasiliki was very well prepared and very well aware of the object and kept our intent throughout the duration of the seminar.

Very helpful seminar! We heard new things that will help us a lot in our workplace.

Informative seminar! The trainer created a very pleasant atmosphere.

Very interesting seminar with original way of transmission of the trainer. Keep your level as-being!

Very interesting and enjoyable seminar! It will surely help me a lot to improve myself in my work. Vasiliki is very transmittable, transmits confidence and you never get bored!

It was a very good seminar and I think it helped me a lot. The trainer was very good, possessed the topic of the seminar and explained it in a very correct way.

Constructive seminar! I learned things that will help me in my career. The seminar was very well organized and the trainer was very well prepared and we solved all our questions.

It was very interesting and constructive seminar. The trainer was explanatory and highly transmittable.

Descriptive, intelligent seminar! The presentation of Vasiliki helps so as to assimilate more easily what she taught us.

Remarkable seminar! Pleasant and efficient.

The trainer gave us several examples from his past experience in order to better understand the purpose of the seminar and be able to apply what we learnt into our own organization. The materials and notes given to us is a good guide for the implementation of what we have learned inside our organization.

Excellent Seminar! The passion, the training and the trainers’ transmissibility added even more value to the seminar.

Very good programme. It helped me very much. Mr Yiannakis was transmittable, passionate and an expert of the specific subject

Excellent seminar! Very constructive and interesting. There were visual media and the material of the seminar we had in our possession, helped us to follow.

Great seminar! Very good insight on principles of SEO.

It was a very helpful seminar and I learn a lot about SEO and digital marketing. The trainer was very good!

Very good seminar!!!

Pretty helping seminar for today. I left with satisfaction by solving several concerns in various sectors.

Very informative seminar. Just to the point.

Very informative seminar. We learned how to manage our time properly and to handle the complaints effectively.

Very useful, Thank you!

Fantastic seminar! The trainer was very communicative and gave us many new ideas.

The seminar was very good generally, organized and very comprehensive. It covers everything needed for successful presentations. The practice was very useful. Very good trainer!

Very interesting seminar! It fully covered the whole topic.

An excellent seminar that everyone has to attend!

Very good trainer! The seminar was very well organized!

Very interesting seminar! The trainer was transmittable, enthusiastic and used very good examples

Very interesting seminar and the trainer was very good! Very passionate and understandable! He has the qualification to transfer the messages of the seminar. The seminar was detailed and very interesting.

The trainer is very capable and very transmittable! Very useful and important seminar. I highly recommend it!

Pleasant programme and just to the point! The trainers were very pleasant and transmittable.

Effective and fun programme! It was very interactive with many videos.

Very good Programme! Ordinary trainers teach the trainees to succeed. Great trainers teach their trainees how to convert their failures into success. The trainers of the Programme are the best because they try to bring the best in us. Thank you both!

The programme was enlightening and very interesting. The trainers were very helpful and transmittable!

Great Programme! Very interesting and informative. I am more aware of how to manage people and work more effectively.

Mrs Vasiliki was smiling, very positive and transmittable and explained us everything in detail. I appreciate her very much! The knowledge she transmitted to us are immeasurably helpful to change our thinking both in our personal and our professional lives. Thank you very very much!!! Good luck in your life and your career in your… Read more “Lucia Tantele Koukli, Avgorou Community Council”

The trainers were very transmittable! Very good and always prepared for each seminar of the program. They know very well the theme and make it very interesting program. Certainly everything I learned will help very much.

The seminar covered very interesting subjects.

The seminar is very useful for our work and ourselves. It is really worth it for someone to participate. It is very interesting and the trainer very transmittable and well prepared for the seminar. The seminar helps you improve your skills in both written and oral communication. Those who want to become better at their… Read more “Loukia Tantele Koukli, Avgorou Community Council”

The whole presentation of the seminar was complete and successful. It covered the entire spectrum of how to manage an office.

The trainer was very informative in explaining the terminologies of the seminar! He has helped us to think differently and gave us tips on improving the quality of our work.

The seminar was very inspiring and helps to expand your knowledge in order to use them effectively at your work.

The subject of the seminar was very helpful and training for me personally.

The seminar was really helpful for me personally. A very good trainer, explaining with the easiest way possible. BRAVO Mr Yiannakis Mouzouris. Knowledge I have got, I will definitely use it in our office. Thank you.

The seminar covered very interesting subjects

I would like to congratulate wholeheartedly Vasiliki for the presentation!! AMAZING!!!!

The seminar was excellent! Very well organized, transmittable and collective!

Constructive and very interesting seminar! Very helpful in how to build a Professional Profile.

Informative, useful and efficient seminar! It made us thinking of our personal Image. The trainer with her experience, she identified in each participant what messages she sends to the other people at first sight.

Very good seminar. I learned many new and interesting things. It focused very much on emotion, and was rich in very good examples. The trainer was very good, energetic and knew his job.

The seminar was pretty clear with a trainer full of energy and knowledge about the subject taught. The direct communication of the trainer stood out .

The seminar completely covered my expectations and my personal needs for knowledge and skills enhancement. The trainer fully held the subject. Outstanding, transmittable and passionate. Highly recommended.

Very good and constructive seminar!

The way of teaching facilitated people who do not have academic knowledge on Human Resource Management. Interesting topics with easy practice.

Very good seminar with interesting content. We saw practical examples beyond the theoretical part. The trainer using simple words rather than complex terminologies managed to transmit knowledge.

Satisfactory seminar that met my expectations.

Interesting seminar with lots of information on the subject of human resources management. The trainer was great, transmittable and very passionate about what he does.

Very interesting seminar! The trainer managed to keep my attention throughout the duration of the seminar. She made me realize some of the mistakes that I make in communication and ways to fix them.

Very interesting seminar. We learnt the ways so that we can achieve our goals with diplomacy, reliability and discretion.

The seminar was very interesting and Ι will keep and implement the tips that I learned in the seminar. It really helped me to expand my knowledge and learn tactics of diplomacy.

Very useful and interesting seminar! The presentation was very good and the trainer really transmittable!

Very Interesting and well put seminar!

Very comprehensive seminar with a very good structure. The trainer was very transmittable.

The seminar was very use useful and informative. The trainer clearly presented the material and she was very effective communicatively.

The seminar was clear and very useful. The trainer was very good and I think the way she did the seminar made it very interesting. She also used practical examples which helped in understanding the seminar.

Very good seminar! The trainer knew the subject and the discussion was interesting.

Direct, constructive and well-structured seminar ! The trainer adapted the course to the needs of participants.

Useful seminar, which helped me to see things from a different angle. The trainer used exercises and examples to help us implement in practice what we learnt.

Pleasant and participative seminar! The trainer was very transmittable with objective approach.

Very helpful seminar both on professional and personal level!

The trainer was very pleasant, comprehensible and positive! She made the seminar very interesting and used many practical examples.

Pleasant Seminar! Vasiliki had a lot of knowledge, was very communicable, enthusiastic and full of positive energy

Pleasant seminar! The trainer was very good and gave many examples for better understanding. Surely the knowledge will be very useful in all areas of my life.

Interesting and interactive seminar! The trainer was very good!

Very good and practical seminar! It will help me a lot both in my professional and my personal life.

The seminar was effective, concise and informative. It analysed in an enlightening way how to deal with disagreements and that how anyone can face the quarrels in the workplace. The trainer has solved our all our questions and gave us solutions.

Very interesting and comprehensive seminar. The trainer used many practical examples for a full understanding of the material.

The trainer was very good. The seminar was interesting with very good material!

Very interesting seminar with practical examples and tips that can be applied! Very transmittable and enjoyable training by Vasiliki!

I already apply what Vasiliki taught me, and the results are really good! Mostly I won that I can remain calm, and this is very important! Thank you so much!

High-level seminar with interesting topics. The trainer was excellent and constantly made sure that we realize sufficiently the desired topic. Moreover it was very important that she was using real examples from everyday real situations we face.

The seminar was very constructive and pleasant. It was perfectly adapted to the needs of everyone and to the issues that we face daily at our workplace. Vasiliki is amazing, absolutely communicative and a very competent instructor. Thank you.

Very good and educational seminar!

Very constructive and educational seminar! We were given ideas for organizing and carrying out the changes.

Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.

Constructive seminar and very essential!

Very good and educational seminar!

Helping seminar with practical examples and techniques. We had the opportunity to discuss specific examples of the participants.

The seminar was very good and constructive! We were given many tools that we can use directly in our workplace. The trainer was great, transmittable and used many examples and exercises.

Very interesting seminar! Clear seminar, very skilled trainer with excellent knowledge of the subject.

The seminar was very good! The trainer had a lot of knowledge on the topic and he was really transmittable.

The seminar was very good! We learnt techniques and methods for efficient changes with real examples.

Very pleasant! But above all it was very constructive, informative and educational! You become addicted to Mr Mouzouris and you do not want other trainers!

It was a very interesting seminar. The trainer was very informed on the subject, but also generally.

The seminar gave me new ideas about how I can organize my company

Very educational seminar! Short and concise! In enriched my knowledge and I met people from other sectors, with ideas that can help my company.

The seminar was very good. And so was the trainer. He was too descriptive, practical and transmittable! The seminar helped me to continue my work.

Fruitful and educational seminar. The trainer was excellent with very good transmissibility.

It was a clear course, understandable, well-structured and with very interesting topic! It provides you with essential knowledge and information that you will need both in personal and professional life.

The seminar could not have been more informative and effective!

Very good seminar!

Excellent Seminar!

Very satisfying seminar! We learned analytically the facial and body reactions so to interpret them in the right way.

Very interesting and educational seminar! It sure makes you see people differently!

Very good seminar with a clear purpose! The trainer was very transmittable.

“In today’s competitive business world and difficult economy, knowledge through effective education is more necessary than ever. This program has given to me personally, powerful tools in order to develop what I have learned and lead me to success both professionally and personally. The programme was very well organized / structured and Mr. Yiannakis Mouzouris… Read more “Maria Papaleontiou, Orthodontic and Pediatric Dentistry Center P.N. Kokkinos”

Great Programme! It had a clear purpose and the trainer was an expert of the certain field.

The Trainer was Excellent – Excellent Programme! Continue like that!

Mr Yiannakis Mouzouris is a natural! He has the ability to extract inner talents that were either untapped or trapped inside. He is insistent that one’s abilities far outweigh individual limitations. Mr Yiannakis is insightful and has fun while guiding you to self-motivation…and with that motivation, you will do things that you thought were either… Read more “Christina Ghetea, NAVYMAR SHIPPING COMPANY LIMITED”

The Human Resource Management Programme was very good. The presentations were very good with very useful material given!

I really enjoyed the Human Resources Management Programme! It is something I will never regret that I attended. I began to apply several information I learned in my daily work and life. For the trainer what to say, just excellent…. Only advantages I found in this Programme….

Very remarkable programme! It offers useful knowledge on human resource management issues. Also through group activities and realistic examples / exercises made during the seminar, we were given guidelines on how to deal with such incidents. The targeted structure and the excellent knowledge of trainers were the main benefits. Thank you!

The program was very interesting. My knowledge is enriched and I apply them to my workplace. The trainers have great knowledge and are really transmittable. The program is of the best I have attended.

I would recommend the Programme to colleagues in order to learn to manage and communicate better with their staff. The Programme was constructive and gave me the opportunity to socialize with other experts of human resources and to share and discuss opinions. I would describe the trainer experienced, transmittable and expertise of his work

The programme helped in the effective office management and to control myself in times of intense stress and pressure at workplace. I learned that communicatively, a fundamental element is hearing and before I could not manage it. Basically the programme helped to evolve both in our work and in our communication with our colleagues.

Excellent program that gives all the necessary supplies to the participant in order to develop both in personal and professional level.

It was an interesting, clear and pleasant programme.

Very pleasant program. Very interesting topics that enriched our knowledge in office management and effective communication.

It was very good program. Very helpful and I learned many things about Office Management and Effective written and oral communication.

Very interesting program. Vibrant and with full coverage of all subjects. All messages and lessons came effortlessly through the development, analysis and discussion under the guidance of instructors.

Very Pleasant Programme! It helped me personally to put my personal goals and try to implement them respecting the timetables that I have specified. I have learned to use what I have been taught regarding office management, communication as well as how to manage conflicts and disagreements in my workplace. Thanks to both instructors for… Read more “Eva Vourka, Larnaca Drain System Board”

Very clear programme, that offers new knowledge about Office Management and the management of various situations in our workplace.

Very helpful seminar, very interesting and very important for someone who has difficulty in communication. It helped me a lot in improving my writing skills.

The trainer was very well organized and transmittable. The material given is practical and very important!

It was a very good and organized seminar. It will help me very much in my professional life.

Very useful seminar. It teaches you how to use the written word for efficient and flawless communication with customers.

Comprehensive and interesting seminar. The main advantage was the experience, comfort and transmissibility of the trainer.

Great seminar! The information of the seminar can be used even outside of the workplace! The trainer taught us that each person has a different character and the best way to avoid conflicts is to communicate

A very interesting and effective seminar. The knowledge tranmitted by the trainer can be directly applied in our daily life!

Very good seminar! The trainer was direct and transmittable!

Vivid seminar with very good examples. There was participation by all participants.

The seminar purpose was clear and was able to convey our message how to manage our anger. The course was very practical with reference to actual examples and exercises.

The seminar was enlightening! We acquired new knowledge and the trainer showed us how to face conflicts and disputes in the workplace!

Very good and pleasant seminar!

The seminar was well organized and comprehensive. The trainer was well aware of the subject and had detailed discussions with the participants.

Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject

The trainer was very transmittable! The seminar really gives you the tools to communicate with Diplomacy, Reliability and Discretion.

Comprehensive and interesting seminar. The trainer was very transmittable and did a great presentation!

Very good seminar! It took place in a very friendly environment that gave you the comfort to express your opinion!

The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills

The seminar was very interesting and targeted. The trainer had personal contact with all participants.

The seminar was precise to its description! The trainer gave us additional knowledge and information and improved existing skills.

The seminar was very interesting. The trainer was excellent and the presentation very good!

The seminar is very interesting, it instructs you fully about the telephone service and customer relationship management. Through the seminar I managed to improve my telephone service and got useful material!

Interesting and comprehensive seminar. It contains many practical examples, persuasion techniques, and very interesting material!

Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.

Excellent seminar, rich material! I feel more prepared to manage problems and customers behind a telephone line. Thank you very much!

Dear Mr. Mouzouris, On behalf of the Board and the Management of the Cyprus Broadcasting Corporation (CyBC), we would like to thank you warmly for your excellent presentation and training “workshops” on issues of Personnel Evaluation System and the diachronic cooperation we have in general. I hope that our cooperation will continue in the future.

They taught us not to be insecure and to love ourselves

It taught us indirect daily ways for us to obtain confidence

The instructor was very good in presenting the seminar. Very interesting seminar!

Very practical, with examples and application opportunities. There was an opportunity for discussion on subjects that mattered to the participants.

It helps participants better understand the basic principles of financial management.

The trainer’s teaching methods were very good. She was also very transmittable.

Improvement of communication, behavior, understanding and problem solving.

Through the application of seminar material, I believe that you can apply it to your personal life as well.

Acquisition of knowledge, confidence, leadership skills, and development of relationships between stakeholders.

The seminar was very helpful especially for me because it helped me make some decisions and start believing again in my personal and professional capabilities.

Excellent seminar! We learned not to be unsafe and truly love ourselves.

Totally training seminar that taught us direct and practical ways so that we can obtain confidence!

Very useful seminar! Presented with clarity

Very interesting and it enabled me to view the phases of change positively.

This seminar provides participants with basic but at the same time very useful knowledge for the design of a business plan aiming to achieve business goals.

Very good and practical seminar! We did in practice an event management (5

The seminar was very well organized and useful. It gives you the guidelines how to successfully start, plan, and maintain a business

The trainer’s teaching methods were very good. She was also very transmittable.

The seminar was very interesting and constructive and I am absolutely sure that many of the things I have attained will be used in my personal practices. The trainer, Vasiliki Christofi, was excellent! She managed, from the very beginning of the seminar, to keep participants’ interest alive. She is a person with a positive attitude… Read more “Natalia Ioannidou”

Personally, I have enjoyed the seminar. The subject is my favorite and the instructor excellent at what he does and with passion as it seemed.

I have found the program easy to understand and also based on situations that we all face in our business and personal lives. A big thank you goes to Mr. Yiannakis for the Constant Training.

It was a very interesting programme that enlightens various aspects of your character which you might have ignored. Mr Mouzouris was effusive with an approachable teaching method.

I found the course very good and I highly recommend it to those who wish to have, in a short time, the basic principles of business management. I have gained a valuable knowledge and experience that will help me with my professional and personal development.

The Knowledge that was transmitted through the program is incredibly useful for those who want to become more efficient and useful in their work. It is worth attending this program.

The seminar was very good. It was enriched with examples, videos and conversation. Very “alive” seminar.

The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.

It was pleasant, you could easily participate in it and the trainer was transmittable. It covers effectively the most basic knowledge needed for human resources management

A valued seminar, which gives helpful advices, practices and knowledge for people who are managers but don’t have academic knowledge in Management.

Very informative. The trainer has the ability (a gift) to transmit and drifted you to participate.

The fact that the objective was clear helped establishing an excellent communication.

Perfect Seminar for our sector

The trainer was transmittable and the subject very interestins

The trainer was qualifies and pleasure in presentation

Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best!!

Very interesting for people who are dealing everyday with people (sales, interview, meetings)

The trainer was very good and very transmittable! Excellent seminar in its entirety!

Intereresting and useful seminar!The Trainer had good knowledge, was really transmittable and gave us very useful tools

Interesting seminar that helps you broaden your knowledge in communication! Communicative, pleasant and makes you understand the importance of communication

Very helpful seminar! Clear with regards to the subject theory and the case studies provided. Vasiliki is very transmittable and pleasant at the seminar. The practices were clear!

An effective and efficient seminar! The personality of trainer was pleasant. The seminar tidied issues that I had in my mind and also by adding more

Very good trainer! Excellent seminar!

Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best

It makes you thinκ generally. You learn how good is to make plan in your life

Very interesting seminar that has given same good routs that can be used in our daily routine

One of the benefits of the seminar was to guide us to get as high we can

Acquiring knowledge from a certified tutor and a more professional point of view

A very interesting and knowledgeable seminar. Very good sales principals and the importance of each person employed in the company

The seminar was presented very well with the tutor ready for any question asked

Helpfully to be a seller and understand the client

Just have everything I need to become better seller men. Thanks for that

Efficient and useful seminar. The trainer was perfect! So creative, vivid and made such a beautiful atmosphere! Congratulations!

The office management program is very substantial and with a wide scope, a program required for anyone working in an office environment.

The programme helped me greatly to improve my skills regarding the office management

The transmissibility of the trainer it can’t be  described!!

The programme was pleasant and understandable. Our Trainer Mr. Mouzouris was fully qualified, friendly, very informative and always willing to answer our questions. I strengthened my knowledge in all topics relating Human Recourse Management

Our company has worked with Conicon Ltd., on several projects especially with Mr. Y. Mouzouris . Conicon Ltd contribute to our business development by working with us in a framework of cooperation in counseling / guidance for sales teams, finance and personnel assessment projects. I was completely satisfied with the level of Mr. Mouzouris performance… Read more “Polyvios Lazarides, General Manager / Agrolan and Member of MSJ Jacovides Group of Companies”

We gained a lot of knowledge from a highly trained trainer who is charismatic to draw and hold attention. He is also very transmittable.

Very good seminar! It activated my way of thinking based on the marketing

Today’s seminar was one of the best seminars that I have attended until today. I have learned to understand people through their expressions of their body. I will improve my  Body Language

The trainer was very well qualified of the subject, very friendly and her approach made me have more interest in the subject

Vasiliki was amazing. She gave us very valuable secrets about body language, I’m leaving very excited and happy and definitely wiser!

Advantage of the seminar was that fact that the trainer was very well prepared and  he transmitted  all the things that I wanted

It was very pleasant and constructive. I’m glad that I participated in it!

Excellent seminar..!!!

Very helpful seminar on improving management skills-effective methods for work requirements , and by extension to General Manager

Excellent seminar! I understood my problems in Anger Management and I was given ways to be able to deal with them.

It was an excellent seminar that gave us the opportunity to have a very constructive dialogue with people from different places, different professions and ages. The trainer of the seminar was very positive and kind and gave us practical ways to manage anger, stress and tension.

Very helpful seminar which gave us many practical ways of anger management as well as recommendations / solutions to our problems. I was given many personal advice!

It was very helpful seminar especially for participants who work in large companies. It can help any business, especially now that we are in a period of crisis, to increase our clientele. The trainer used many practical examples.

A “MUST” seminar for business that have to deal with the full meaning of Customer Care

It has been a very well presented seminar straight to the point, with a very clear speaker (Mr. Mouzouris)

Very good seminar! It was very well presented by the trainer and because of the positivity that she had as a person, she did not let you get removed from the subject.

We had the pleasure to attend an excellent seminar with an amazing trainer which is characterized by her professionalism and her transmissibility of the subject

This seminar was very detailed and a summary about Event Management. Ms.Christofi surprised me once again with her presentation of the seminar. She has  the ability to make others  to learn more through her  training methods.

One of the most important seminars, that I have attended, Very interesting!!!

The trainer is perfect! She can transmit the knowledge she owns. Great Seminar!

Informative and concise seminar. The trainer was an expert on the subject!

It was very interesting, I learned something new.

Comprehensive and understandable seminar. It was an accelerated boost of my self – confidence!

I would like to mention that the seminar was excellent with practical methods for collection of debts. I’m sure that it will help us, as a company to select the most appropriate approach and behavior in order to have results with clients.

Educational! I learned how to handle the debtor cases, especially when there is a difficulty to collecting and how to handle them correct and effectively.

The presence of the trainer was very pleasant and she was really transmittable!

The seminar was clear and all the observations, information and comments were based on documented examples.

Very interesting seminar, our knowledge was enriched about the correct service to customer/ colleagues / directors. It helped us improved as secretaries.

It was well organized and the trainer was qualified and informative! I am really happy I participated in this seminar!

We hereby confirm that Conicon Ltd had been delegated to assist with the development and implementation of our Company’s Quality System, which meets the requirements of ISO 9001. It gives us pleasure to further confirm that the above mentioned Quality System was established in conjunction with the excellent co-operation of Mr Yiannakis Mouzouris, who was… Read more “Dobson Fleet Management Ltd”

This is to verify that our Company, V. Ships (Cyprus) Ltd has used, and continue to use, the services of Conicon Ltd, to provide training to our office staff, with respect to our Quality / Safety Management System. Specifically providing training in auditing techniques. The training provided by Conicon has been to our satisfaction, and… Read more “V.Ships Cyprus Ltd”

Justified, comprehensive with appropriate teaching methods. A programme which equipped me with a lot of smart tools regarding to modern business management. The effective implementation in my workplace proves the suitability of the programme.

I have enjoyed participating in the Business Management Programme of the Institute of Leadership and Management through Conicon. It helped me a lot in my professional life. The certificate I obtained is considered an asset.

Excellent!!! Simple and understandable. Very good presentation method by Mr Mouzouris.

This is to verify that Navigo Management Company has used, and continue to use the services of Conicon to provide training to our Office staff, with respect to our Quality / Safety Management System. Specifically to providing training in auditing techniques. The training provided by Conicon has been to our complete satisfaction.

Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.

Very constructive seminar. It provided us with practical tools in order to approach new and existing customers. Excellent!

The seminar was excellent. Mr Mouzouris is very effective and has alerted me with regards to my future.

Perfectly designed and very careful to the presentation. It was simple in lecture and easy to understand. The trainer of the seminar was an expert and very transmittable.

Effective and beneficial seminar. There were many helpful points in the seminar. It was clear the theoretical and the practical part of the seminar. It was a very interesting experience for me.

Brief, comprehensive with clear target and method.

Another success for Columbia Beach Hotel Pissouri. Columbia Beach Hotel is proud to announce its certification to the International Management System Standard ISO 14001. The hotel is also the first to complete the requirements of the pilot scheme under the European funded project LIFE. Soon it will also announce its compliance with the requirements of… Read more “Columbia Beach Hotel”

Energetic, Interesting, opportunity to discuss and interact, Practical well documented and presented. In addition the seminar was not boring at all!!! (not easy to find in seminars).

Dear Mr Yiannaki Mouzouri permit me to express my warmest thank you for the semester January – June 2012 and the supertp teaching during the Business Management Programme that enriched by knowledge and skills. I have already applied many of what we were taught. I wish you to continue training and sharing your valuable knowledge… Read more “Demetris Anastasiou, Linde-Hadjikyriakos Gas Ltd”

Our cooperation with Conicon was excellent and constructive for our Company. The project was completed on time and within budget. Thank you!

It was an excellent seminar! We gained many useful knowledge, directly applicable by the Cyprus University! Thank you Mr Mouzouris!

Mr Mouzouris is very effective and approachable. Very good work!!! He changed my point of view on a lot of matters.

I learned to make my vision reality by defining and achieving objectives and by improving my management skills.

Dear Yiannakis, I want to congratulate you for the seminar I attended 50 plus 1 ways for aggressive marketing. I was the trainer for many years for Universal Life and thought I didn’t need any training, but you changed my mind. The seminar was exact to the point.

Comprehensive and to the point.

Excellent seminar! Very interesting! I have learned how to transform negative energy into positive.

Very interesting programme that offered me additional expansion from my occupation field.

Important information regarding relations with superiors and subordinates. Very good Information regarding the organization.

You learn how you can become a leader and to face difficulties in your career and in your life

It was a very constructive seminar.

Mr Yiannakis Mouzouris has taught us many new things

Very interesting and very detailed and comprehensive development of the subject.

An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.

The main advantage was the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching.

Perfect! Very educational seminar and I’m sure that it will help me very much in the future.

Very good seminar! It gave me a push to move forward in all the fields of my life!

Very good seminar! The trainer was full of energy and positivity.

Comprehensive, detailed and very helpful seminar! Excellent! It covered many communication subjects and Vasiliki was very transmittable and always ready to answer all questions.

Constructive seminar! Excellent

It was very helpful and communicative seminar! The trainer was excellent! We trained on issues for our better future

Useful seminar! Excellent trainer!

The trainer was very well trained. The seminar was notable and useful

Vasiliki gave us examples to understand everything she said in the seminar and practical ways to apply them to our clients. Even if I have gone to many seminars I learned many useful things I didn’t know till today.

Βοηθητικό, περιεκτικό με έξυπνες συμβουλές.

Constructive seminar in several matters. The main advantages were the material, the practicality of the seminar and of course the transmittable trainer

Very good seminar! Properly configured seminar that will help me both in my work and in my personal life.

Quite informative and essential Seminar

The seminar was fully informative and truly helpful. The main advantage was the good communication the tutor had with the participants.

The seminar was really good, very useful and I gained a lot of additional knowledge.

The seminar was very helpful. It was very organized with a clear theme and learned me how to properly use my time.

The seminar was understood and will help me to become even better as a secretary.

I learned several new things that I will try to apply both in my personal and in my professional life. The trainer was knowledgeable and very transmittable!

Well trained. Very helpful not only for professional but also personal life. The trainer Mrs. Christofi is very good and helpful.

It was well organized, and the trainer sufficiently qualified and explanatory

The seminar had excellent organization and communication trainer with all the participants was very good

Through the seminar of Secretary Personnel we learned more things than we knew! Excellent trainer!

Good organization and very good material. It covered many issues comprehensively and satisfactorily! Very good seminar in its entirety!

The excellent trainer identified any weaknesses in the office organization section as well as the way of behaviour towards others and gave us practical ways to deal with them.

Very constructive and useful seminar!

The seminar has many good and clever ideas. We gained useful skills to cope with the demands of our workplace.

The seminar was very good! Very well organized and presented by the trainer was excellent!

Very useful seminar! We learned how to approach debtors and to achieve our goal without insult or annoy them.

Excellent seminar! I learnt the right way to collect outstanding debts!

Informative seminar! Very good trainer!

It was a very interesting seminar and I gained many new knowledge and skills!

It was a clear and very educational seminar by an excellent trainer!

A very good seminar where we learned in practice how to do effective debt collection in times of crisis

Excellent and very practical seminar! The trainer was very transmittable and clear.

Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.

Very interesting seminar! The trainer was transmittable and very vivid in the room.

Very good trainer and very good analysis.

Excellent Trainer! He gave us many useful tips that will help us a lot.

Very good seminar! We gained many practical skills.

Excellent Seminar! We gained important negotiation skills.

Excellent trainer who kept our interest throughout the seminar!

The seminar was effective and I learned many useful things about the collection of outstanding debts.

Comprehensive and well-developed seminar that will help me a lot. The main advantage of this seminar was the great analysis of the subject.

The seminar helped me a lot on how to collect the outstanding debts from difficult customers. It was really helpful. Also the trainer was very transmittable and listened to all the participants very carefully.

Interesting seminar! We gained a lot of new knowledge!

Excellent Seminar! The trainer gave us a clear, concise description of what search engines are like, how they rank based on SEO and pitfalls to avoid. I also learn how to use effectively Google Ad words and practical techniques of SEO.

Very good seminar that helped me gain familiarity with SEO tools and approaches.

Very good seminar for the basic SEO techniques.

One of the main advantages of the seminar was the knowledge and the energy of the Trainer Mr. Yiannakis Mouzouris and also the content of the seminar.

Very good seminar! The main advantage was that the trainer entered immediately in the main subject of the seminar without superfluity.

Through this seminar we renewed our information and knowledge.

Excellent seminar with many practical examples.

Presentation with a way that pulls the attention!

Comprehensive and very useful seminar! The key features of marketing in five hours. Food for thought and creating curiosity for further research in the topics covered.

Comprehensive, informative and very useful seminar!

It was very useful! Excellent!

Very informative seminar. I solved all the questions I had about the cash flow!

Clear and understandable seminar! Excellent trainer!

Extremely interesting seminar!

Clear and effective seminar!

Very useful seminar, even for people with no academic background. The trainer was very communicative.

Very helpful, useful and effective seminar. He learned step by step how to do cash flow.

Very interesting and comprehensive seminar combining theory with practice. The trainer was highly transmittable and was constantly keeping the interest.

Helpful both for work and personal knowledge, based on current economic data

The seminar was fully informative.

Very interesting seminar which helps you improve yourself so to accept the changes more positively.

Beautiful and constructive dialogue that motivates change of thinking.

Excellent seminar! Advantage of the seminar was that you could ask for anything that may concern you for your own domain, so that you helped.

Impressive seminar! Excellent trainer!

Very helpful and inspiring seminar! The trainer is very transmittable and positive!

Excellent trainer! He was very transmittable and guiding. The seminar was very good.

Constructive seminar! I learned many useful things for my section!

Informative and constructive seminar!

Very useful and helpful seminar where we learned many important things about the quality customer service.

Very well organized seminar! It had many activities and practical exercises and we were given very useful material!

Very interesting seminar that gave me practical tools in order to know how an internal audit is carried out. The excellent trainer gave us good examples in order to understand all information given.

Very clear, well prepared seminar that made me understand what ISO 9001 is. Due to the functional number of participants (not very big) the dialogue was even more effective. Very good trainer!

Excellent Seminar! Everything was explained very clearly and effectively, with many examples that helped to clarifying the whole procedure. It was very productive, very well organized and to the point!

Helpful material for persuasion strengthening, especially in the workplace!

Descriptive seminar! Excellent Seminar!

Simple, understood and made for anyone who wants to understand the business psychology and not only.

Very good seminar! I learned many things for sales that I did not know

Practical seminar with many examples! Very useful!

Simple, comprehensive and effective seminar! Excellent trainer!

It was perfect!! We learned many things and this will help us both in our work and in our personal lives.

I really enjoyed that seminar! It will help me a lot with my job!

Excellent seminar by an excellent trainer! We learnt new ways on how to make our shop run better.

The seminar provided me with a lot of knowledge. It is very helpful for me as I will use the knowledge, experience and passion that was transmitted to me on Ocean Basket. Thank you for the time you use to guide us!

Very Interesting seminar!

Very good seminar! The trainer was really transmittable and used real life examples and case studies. The presentation way did not let it become boring.

Excellent Seminar! It gave me the abilities and the chance to help myself and my subordinates to learn how to succeed the best results!

Very good tutorial! Educational and very informative on marketing issues

Fantastic Seminar! Through group exercises and case studies we learned to think outside the box. It gave us a lot of confidence! We learned what our capabilities are and how to use them to achieve our goals.

Excellent Seminar! It helped improve our management in the work situation.

It provided us with extra knowledge in order to use it in practice and to perform more effectively.

New ideas and opinions on how to solve the problems of our family business! It gave us practical ways to achieve teamwork among family members

Very interesting seminar! We were given very helpful advice immediately applicable to any type of business

Very substantial seminar characterized by the professionalism of the trainer and its excellent organization! Without ambiguities it gave us all the tools we need to manage our family business.

The seminar was extremely useful and very relevant to the current situation.

The seminar was remarkable and very helpful in the improvement of our debt collection way.

Very practical and interesting seminar! Excellent trainer!

Guiding and very informative seminar! It gave us the tools to implement in practice the collection techniques.

Very good seminar!

Comprehensive and organized seminar. It had several examples and the trainer was very informed. He could answer anything we asked him as he was an expert of the matter.

Well organised and very well presented seminar! We really learnt how to build a Business Plan step by step.

The seminar was focused on the target (Change or die)

Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.

Very interesting and it enabled me to view the phases of change positively

Very good and comprehensive seminar! I was impressed by the trainer’s ability to transmit the subject

It was very informative and enlightening!! The trainer was very clear and understandable.

Very informative and interesting seminar!

To the point!

Very good and comprehensive. Refresh of knowledge to the fullest.

Excellent seminar with clear examples

The seminar was informative, clear and very useful for anyone who has a leading position. It provides participants with basic but simultaneously very useful knowledge for the design of a business plan aiming to achieve business goals

Excellent presentation from the trainer.

Lively, comprehensive and objective seminar with clear goals. The trainer was very transmittable.

Correct information on the preparation of the business plan and self-criticism to whether we properly handle the business plan of the company we work.

It gave me the opportunity to meet others with similar interests and concerns in their professional career. It was especially helpful to brush up my knowledge in the field and encouraged in order to go ahead and put team goals.

The seminar was excellent and informative.

It was a very constructive seminar.

Comprehensive and able to give meaning to the participant so as to perform having the data.

Helpful seminar for basic and major accounts / budgets and information on assessment techniques

Very practical, with examples and application opportunities. There was an opportunity for discussion on subjects that mattered to the participants.

Just to the point!! Very good seminar and excellent trainer!

Very good seminar! It will help me a lot.

The trainer is approaching with a method that makes the course even more interesting.

The seminar was very interesting and I think the trainer managed to transfer how a business plan is prepared.

Very interesting seminar with live examples. Our personalized advice given to each person separately!

Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject

The advantages were too many, but I think the main thing is the registration at a later stage to the Organization in UK, that is in itself a goal for me.

Very helpful seminar! Just to the point!

The seminar was very interesting! It helped me understand some things (such as body language, or stress management) that was difficult for me to manage. Also I think I can cope better with the colleagues, superiors, clients

Excellent seminar! It gave us an overall understanding on how our attitude and body language affects our daily lives. You get to learn about how to improve your confidence through practical ways.

It was a very interesting and helpful seminar! Very practical as the trainer was actually using real life examples and case studies.

Attentive seminar by an excellent trainer who knows how to raise interest of participants

Comprehensive and constructive seminar by a very good and positive trainer!

Excellent seminar! It helps you with practical ways on how to deal with yourself and others.

Very good seminar and very helpful not only for business but also in personal sector.  The trainer Mrs Christofi was very good, transmittable and helpful.

A crash programme which gave me the most important required knowledge around Business Management. The programme designed by Conicon was very good and equally the trainers who are very knowledgeable on all topics using effective teaching methods and lots of practical examples.

It was very efficient. I have more knowledge on how to deal with conflicts and disputes in the workplace!

Very pleasant and understandable seminar! I understood how to manage myself when I get angry and to understand the others.

With one word…Vivid! Congratulations!

Very vivid and transmittable trainer! Excellent seminar!

The trainer was flawless in the object, was well aware of the issue and could manage all the questions of those who attended the seminar

Interesting and very helpful seminar for difficult situations!

It was very enlightening and informative seminar! It gave me practical solutions to deal with the problems we face.

Very good presentation by the excellent Mrs Vasiliki Christofi!

I am glad that so young people can train older people than them. The seminar makes you try and not surrender as hard as it may be

Meaningful, interesting and responsive to those I wanted to know

Excellent seminar! We really learned how to communicate seamlessly in writing word with clients and partners!

Interesting seminar! I think that the notes we were given and the knowledge I gained from my trainer will be very useful and I will apply immediately! We learnt how to express ourselves in a better way in the written word.

Clear and organized seminar with many practical examples and many activities. The trainer encouraged the efficient exchange of views.

Great presentation from an excellent trainer!

It was a really informative seminar! We learnt how to express ourselves differently, more correctly in the written word and to respond to emails.

I would like to thank Mrs Vasiliki because I improved my ability in Written Communication. I gained many skills and tips that will surely be very useful in my life.

Very good seminar with many practical examples

Very constructive and informative seminar! It will help me a lot.

It was understandable and very helpful to our business. It helped us to learn the correct way to communicate by phone with customers.

We learned many things that will help us both in our work and in daily life. Vasiliki was really good. I really liked her way.

Very enthusiastic trainer! Excellent seminar!

There were many examples and a nice discussion took place. In this way we were given an opportunity to hear different opinions from different types of companies

Really practical seminar! I will use what I learned from tomorrow to my work!

An excellent interactive tutorial with many exercises. Very good trainer!

The seminar was very helpful and very interesting!

The seminar was rich in content and really good! We learned that whatever you do, you have to do it with passion because that makes the difference and you will definitely succeed that way! Vasiliki locates our hidden passion and help us to succeed the goals that seem impossible!! I am excited!

Excellent seminar and very comprehensive as to the content! The trainer was very transmittable.

Very good seminar!!

Productive and effective! It gave us new knowledge!

The seminar was very good and very well organized! The trainer used good examples and material to help people understand the theory!

Very constructive and helpful! Especially the images and the videos helped me a lot in understanding the theory!

I am very happy with the seminar. The seminar had a very interesting presentation that did not let me being bored! The atmosphere was very pleasant!

Very interesting seminar and useful for both our daily and professional life.

The seminar was excellent! Very comprehensible and educational. The way of presenting it and the examples presented facilitated the process of understanding the meaning of the seminar.

Interactive and interesting seminar that made me reconsider and to see more closely small daily movements that we all do.

Very Interesting and it has served its purposes. It gave me everything that I wanted to take.

An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.

Well organised seminar! It made me aware of things that I was not familiar and methods to implement them. The trainer kept the interest throughout the seminar.

Very good seminar! I gained a lot of new knowledge on Human Resource Management!

The seminar was very interesting! The trainer was really transmittable and made the seminar clear and understandable!

Dear Mr Mouzouris, I would like to thank you for your excellent presentation to our today short training “workshop” on the issue of the Personnel Evaluation System purpose and objectives. With a vivid, practical, documented way and with full respect for the dialogue, you have, in my point of view, fully met the expectations of… Read more “Onisiforos Onisiforou, Internal Audit Manager”

The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!

Excellent Programme from a very good trainer!

The seminar offered me the opportunity to see Human Resource Management issues more spherically! The training and discussion combination offers the opportunity to promote real situations and the way to deal with them, while the participants are confronted with different HR theories offered for application under different conditions. I want propose without prejudice, the seminar… Read more “Christos Marangos, Senior Research Executive, CYMAR Market Research Ltd”

I have learned to put goals and timetables and to make proper distribution of my work. And all thanks to your excellent guidance, real and detailed examples. After attending the seminars “Effective Human Resource Management” & “Skills for extremely Effective Trainers” I am now able to lead and manage the human resources of our hospital,… Read more “Elena Mikrou Pericleous, Senior Official Administrator, Public Relations & Marketing Manager”

Interesting, effective and timely seminar! The trainer was an expert of the object and the material is very good.

The educational program originally had specific and clear goals which the trainers managed to carry out and convey to the participants through assignments, discussion and aptly practical examples through their experience in the Management field. The program modules and the pace of the program advancement covered both the professional and personal side of the matter… Read more “Irene Manti, Marketing & Sales Department, TÜV CYPRUS (TÜV NORD) Ltd”

The program is essential and concise. Regardless of the experience one can have on Management matters, it offers them the ability to structure and put in place their thoughts, by teaching them how to implement what was taught and also by gaining new information and methods consistent with modern business society needs.

The seminar was really perfect from every side! I am really impressed!

Constructive and very interesting seminar! We were properly informed regarding the Written Communication with Customers and Partners.

The seminar was very constructive, interesting and enjoyable! We enriched our knowledge and our vocabulary regarding written communication with customers and partners.

Very useful and clear seminar that will help me immensely in my workplace! The trainer used real – life examples so that we can directly apply what we learned in our work. Highly transmittable, communicative and effective trainer!

Very constructive seminar! The excellent trainer really taught us how to do a better management of our relations with customers through written communication.

We learned how to transform our written communication with clients or associates into impeccable! Our trainer continually gave us examples for better understanding of the seminar. Excellent!

Pleasant and understandable seminar! We learned practical methods and techniques for effective written communication.

Entertaining seminar! I gained all the knowledge and skills I expected.

The seminar was fantastic! The trainer transmitted to all participants her power, energy and positivity!

Excellent seminar, detailed and with professional look! We gained a lot of useful knowledge that I will apply from tomorrow in my workplace.

It was very helpful because it put us into the process of thinking and reducing the reasons that stress us. It was very impressive and it had a positive message to transfer! I realized my priorities and thus reduced stress which means feeling and living better.

Very interesting seminar! We learned how someone can recognize the sources of stress and practical ways to deal with it.

The seminar was very fruitful and pleasant. The advantages of the seminar were the few people, the quiet area and the Positive Vasiliki.

Very good seminar! It taught us practical ways of anger management and put me into the process to use them in my everyday life.

Graphic and live seminar with examples from everyday life experiences of the trainer and the participants. The trainer was very transmittable and positive!

Very good and constructive seminar. The trainer encouraged the dialogue.

The seminar gave me tip that without doubt will help me very much both in my personal life and in my workplace. It helped me identify the main aspects concerning the management of stress and anger!

The trainer was really transmittable! The seminar gave me satisfactory material that is going to help in the future.

Constructive Seminar, very well organized and very helpful.

Targeted and constructive seminar! Excellent trainer!

It was perfect… We gained a lot of useful knowledge from an excellent trainer!

Interesting and fun seminar! Our trainer shows how to do in practice what we learned. An excellent combination of theory – practice.

It was a very informative and enlightening seminar! Not only focused on theory like most seminars, but we learned how to organize an event in practice!

Very helpful seminar! Clear and constructive. The trainer was very good!

Really interesting seminar! Very good and transmittable trainer!

It was especially helpful seminar! Very practical and will help me immensely in workplace.

Informative and very comprehensive seminar! The trainer was expert on the subject and very transmittable.

Informative and very helpful seminar! The trainer managed to combine the transmission of information with the entertainment.

A very helpful seminar! I got many ideas and ways on how I could organize an event and promote a product or an opening of a shop.

Very good seminar! The trainer was informed and well trained on the subject! She was also very transmittable.

Perfect! Just to the point.

Excellent Seminar! I met other professionals in the field and we exchanged useful ideas and experiences.

Very interesting seminar! Vasiliki was very transmittable, positive and encouraged the exchange of views.

Very effective and informative seminar. The trainer was so transmittable, clear with many practical examples and was giving the opportunity for dialogue and the whole seminar very pleasant!

Highly professional, awesomely helpful seminar! It aimed at improving ourselves with techniques that are very useful both in the professional field and our personal lives.

The seminar was very interesting and different. Vasiliki was pleasant, very transmittable and was keeping the interest of the participants throughout the duration of the seminar.

Very helpful, interesting and productive seminar!

Constructive seminar! I gained many new skills from a very transmittable and positive trainer. Her methods kept our interest throughout the seminar.

Very interesting and helpful seminar that put me into the process to improve myself.

It was a very helpful seminar to be able to feel more confident. The trainer gives you skills, tips in order to deal with the disadvantages you may feel for yourself. She showed us how to set goals, to have positive thinking and to make ourselves feel better.

The seminar is ideal for people who wish to gain more confidence. It teaches the importance of thoughts and highlights how important is the opinion of every man for himself. I increased my optimism and the will to change.

Interesting, targeted and very helpful seminar. It helped me understand the underlying causes that lead to reduced confidence. The trainer is expert in this subject and gives personalized advice to each participant.

I really enjoyed the seminar. I now aim at using all the tools and knowledge I gained so as to be able to free up my confidence.

The seminar was very interesting. I think that it really helps the participants to develop their confidence. Very practical seminar by an excellent trainer!

Very helpful and useful seminar for everyone. We were given practical tools to boost our confidence which will certainly benefit us in our personal lives but also in the advancement in the professional field.

Constructive, pleasant and well organized seminar! I am impressed!

Interesting and very pleasant seminar! Very practical and the new knowledge we gained will surely benefit us!

Very helpful and practical seminar with many examples. It helped me to see the advantages of my character and my benefits while it also put me in the process to put objectives.

Very good seminar! Each participant was treated separately and through many personalized advice given to us, we were able to improve our profile and the image we promote outward. We heard many new ideas and we got practical improvement tips.

Excellent seminar from a very good trainer characterized by her professionalism. I my thoughts in order.

Very good seminar! The trainer was very transmittable, gave us personalized advice and deepened on the needs of each participant individually.

Very enlightening and informative seminar on the subject. The trainer has used many examples to understand the seminar and help us improve our profile. It has achieved its objective as a seminar to make us realize who we are and what we want to achieve in our lives.

Vasiliki as a trainer was a very good connoisseur of the topic and presented it in a simple and very understandable way that the results were evident and direct. Bravo! The whole atmosphere has a beautiful freshness.

Very good seminar! I gained many new skills and it helped me understand how to properly communicate my image and my professional profile. Actually there was no disadvantage to this seminar.

It was an excellent, professional and highly effective seminar. The trainer has the capability to approach you on a human level and make you unfold elements of your character you have within you. Very helpful seminar to build a proper professional profile.

Very interesting and enlightening seminar! I have gained a lot of useful knowledge.

Very interesting seminar by a highly experienced trainer!

Excellent Seminar! Very helpful with clear advice. The trainer was very transmittable.

Very good a seminar! Very pleasant and satisfying. I have gained a lot of useful knowledge.

Vasiliki was very helpful, clear and well prepared for the seminar. I am completely satisfied by the seminar.

The seminar was great! It helped me recognize my mistakes and work on them in order to improve myself. I gained confidence and the right bases to improve my personality.

Excellent Seminar! I did not find any disadvantage. It was interesting and it was transmitted with a lot of energy by the trainer. I have learned alternative ways to convey the message I want to others.

Interesting seminar! We gained new knowledge and skills regarding the clients anger management.

Pleasant and useful seminar. Very good!

Very good seminar! We have gained a lot of useful knowledge regarding how to manage the anger and the intensity of our customers.

The seminar has put us in a process of thinking about what we are doing wrong when dealing with the anger of our customers. The trainer was very transmittable and instructive.

Clear, essential and very useful seminar! I really did not find any disadvantage.

Excellent Seminar! Very interesting

Clear and complete seminar. There were presented right ways of dealing with conflict situations with customers.

Cultural transformation needs a vision, planning and specific actions. Yiannakis has embraised our vision and guides us through this transformation with internal group sessions, mentoring and one on one staff coaching. His experience, knowledge and communication skills are very effective towards our long cultural change. He is highly recommended.

Very good seminar for me that I did not have academic knowledge for economics or any similar practice.

Very good seminar enriched with knowledge on financial issues. Fresher of knowledge in the Accounting and Economic factors / coefficients.

The seminar was very interesting and useful. We have gained new knowledge and by applying them we can help our company.

Excellent seminar with classification and promotion of knowledge.

The seminar was very useful and constructive. Suitable for people who have no prior knowledge of the subject but also for those who wanted to increase their knowledge. There were practical examples and active participation!

The seminar was very enlightening and it helped me to put the right bases for a perfect written communication within my work environment. We were given many ideas and alternative keywords in order to understand and be understood by our partners and our colleagues.

An important, useful and educational training. Very understanding and gave us new keywords.

Educational, very pleasant environment where we learned very important elements that will help us in our work.

The seminar was quite important, useful and necessary. We learned new words and new writing structure.

The seminar was useful at personal and professional level through the transmissibility and knowledge of the trainer who was aware of the subject. Theory and practice was used.

Very interesting, original and positive seminar. It has to do with the psychology of people that is being treated in our body.

A very good seminar, we learned very useful and interesting themes that will help me very much in terms of personal and professional level. We have learned a lot of things and details that we have not seen so far.

It was a seminar that challenge your interest and definitely get knowledge out of it. We have learned new strategies specifically for sales.

Very constructive and powerful seminar for my business. There was a lot of interest throughout the seminar and was not tiring at all.

Very good and useful seminar that will greatly help my job. We learned new knowledge with the correct explanation.

Excellent and very useful seminar. We have learned very well things that will definitely help us in our work.

A very useful seminar that would help me in the field of my work, it was very organized presentation.

Constructive, exchange of views and opinions and correct information on the modern method of managing markets and suppliers. We have learned general knowledge and solutions on issues concerning our work environment. The trainer was impeccable, with efficiency, knowledge, experience and humor!

Connecting the dots, this is how I describe the seminar I attended. As a new salesperson I was very good at recognizing some things that at the company I may not have had the opportunity to learn. The trainer is a very capable person, contagious, Intelligent.

The seminar was very targeted and productive. There were too many empirical examples that helped to understand. Very good and professional the trainer.

A lot of training with very good presentation of modern methods of purchasing and suppliers management with excellent presentation.

Very understandable with many examples. We have learned new innovations, some have been made, a reminder of forgotten supplies. I’m really excited, Mr. Mouzouris very well informed!

Very efficient, I believe that I gained a high educational skills on the topic. Excellent trainer, he knows the subject. He used very good examples on various subjects.

A very helpful training for new entrants and experienced in the shopping department. New techniques and very interesting information and knowledge. There was practical application and detailed explanation. The trainer was very illustrative and with a very good structure of thought.

Very interesting, especially for me that I am new in this field, I understood the processes better. We were given exercises, opportunities for dialogue and examples that I will not forget . Mr. Mouzouris had knowledge in many areas and was willing to answer all the questions.

Interesting seminar and to the point! It helped me to remember some basic principles. Several examples have been given, which helps to better understand. The trainer was enthusiastic and contagious.

Understandable and very practical for implementation and improvement for everyone. Documentary and contagious Mr. Mouzouris!

An interesting seminar with practical practices. Excellent the trainer!

Very interesting, right on the topic and very essential. Very good coaching abilities from the trainer, thank you very much!!!

Excellent seminar. Teaching knowledge on the subject. Very contagious, excellent trainer.

Productive and pleasant. It has improved my understanding of how to handle customers by phone. There was a nice atmosphere, it was understandable, and it was very engaging.

Very Good Seminar, to the point. The trainer was excellent!

Excellent – Friendly – Helpful Seminar!!! There were exercises and discussions among the attendees at the seminar. The trainer was excellent and helpful in the field that she taught us!!

Interesting, very positive. Teaching, helped us to learn more about better customer service in a pleasant environment. Excellent trainer.

Excellent Seminar. Throughout the time, the interest was soaked. Ms. Vasiliki in terms of thoroughness and fluency was very good and I felt that it has provided me with a lot of equipment to this seminar to cope with.

The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with… Read more “Stefani Georgiou, M.S.G Tradelink Ltd”

Interesting and very communicative. We were given key words. The trainer was very kind and very good in her specialty.

The seminar was informative, comprehensible and pleasantly presented. We learned service techniques, keywords and alternative phrases that help the customer’s psychology.

Productive, entertaining, training seminar with discussion and examples from everyday life. The trainer was very knowledgeable about the subject.

The seminar was interactive, with real life examples, comprehensible language and participation by all attendeed. Answered personal questions / questions from participants. The trainer was communicating and kept the interest alive during the whole seminar.

Ms. Vasiliki Christofi was an enthusiastic person full of energy and transmissibility, which made the seminar very interesting and informative. The seminar gave us many tips and tricks on how to handle the client and manage it professionally, calmly and methodically.

This specific seminar makes you think more about your goals as an individual, but also how to communicate in the workplace and family. Contagious and communicative trainer.

The seminar gave me practical suggestions on topics discussed. Detailed material was provided for the seminar and the trainers were very good at both keeping the interest and the transmissibility.

The seminar is well organized and the notes provided are complete. I consider the seminar’s advantage of the exercises done during the seminar. They give a better understanding of the content. Booth instructors were with transmissibility and enthusiasm for the subject they train.

The seminar was very helpful and constructive for our character and work. There was analysis and development for the excellent management of the office with enough material and case studies where it was very helpful. Remarkable trainers with experience and with a pleasant transmissibility of their knowledge.

The seminar was very interesting, with enthusiastic attendance by the Trainers. There was structured material in the presentation, referring to examples of everyday life, both in professional and personal life, to assimilate information. The trainer was very good, very contagious, he managed to keep the interest alive throughout the seminar.

Very effective and useful for my job with knowledge, utility and interest. The trainer was impeccable!

A very helpful training and the trainer was transmissive.

Through this seminar, you realize the facts and realize if you are acting properly.

The seminar was Interactive, with nice examples and listening to them by the trainer you can apply them in practice. Ms. Basiliki is very accessible and willing. He has patience and is a very good acquaintance of the subject.

Very interesting seminar and very well organized. Useful and important and I strongly recommend to everyone to watch it. Ms. Vasiliki is very good, contagious and adorable trainer. She transfers her knowledge and positiveness. Very good at managing and organizing seminars.

The seminar was excellent. The examples mentioned were realistic, close to reality and not to the theory. Excellent trainer.

We learned about conflict management with many examples in a comfortable environment. Ms. Christofi is well trained and presented the seminar with many examples without stress. Excellent in explaining the various problems and charismatic in peace.

The seminar was very helpful and comprehensive with several examples. It favoured our conversation and our personal questions. There was discussion, rich content, many cases were analyzed, presentation material was given, and experiential workshop character through the study of specific cases. The trainer was a very accessible, cheerful personality, with dedication. Exceptional!

An excellent seminar with very good examples and material that was given to us. These examples helped me with the problem we are facing. Excellent trainer.

From this seminar I got help in managing my committee. There was conversation and ways of how to better address people. Very good Mrs. Christofi with correct solutions to problems and good transmissibility.

Interesting seminar, I met the demands I had on this issue. Transmissivity, pleasant trainer. The theory was always presented with examples and there was communication and dialogue with the participants.

It was a very useful and pleasant seminar where there was clarity in its content. The trainer was contagious and excellent.

Very Good presentation and useful seminar! The trainer was very professional.

The time for this seminar was worth it, it gave me very positive messages, positive thoughts and strength. Excellent approach of the trainer, very good in the discussion and very communicative.

Very useful and helpful training. We learned how to handle customers, use proper service, use correct words, and avoid the use of mistaken words. Ms. Christofi was very positive, contagious and imaginative.

Very interesting. There was vitality and everyone was involved. It helped me to identify my weaknesses in dealing with difficult clients and gave me guidance on how to deal with them better by using the right words / phrases. A highly experienced trainer, she knew perfectly her subject and could convey what she needed.

Successfully constructive, comprehensive. It satisfied my demands. Implementation at a personal and professional level and improvement of the way of dealing. Ms. Christofi is an excellent person, a remarkable scientist, a positive, pleasant, contagious, and communicative with excellent training.

Constructive Seminar, in to the point!

This seminar is a necessary tool to identify the mistakes or find the right way to enhance our company profile. It is tactile. We left with a lot of new data regarding the promotion of our company. Mr. Mouzouris has transmissibility, “it says” simply and comprehensively. It is excellent and immediate. Excellent use of both… Read more “Stella Georgiadou, P.E.S Ktima Georgiades LTD”

Live seminar with many examples, very good trainer.

The seminar was completely informative in regards to Marketing with many examples and tools very helpful. It was clear and educative. Mr. Mouzouris was very contagious, clear and enjoyable in the presentation of the seminar!

Very useful, it helps to understand the meaning and mechanism of Marketing. Very good trainer!!!

The seminar was very well organized with flow and we enriched our knowledge which will help us in the future. We got very important information and perfectly understandable. The trainer was contagious about everything she had shown us.

The seminar was up to the point, without any unnecessary information. It gave us the correct bases for the perfect organization of an event. Vasiliki was excellent! With a lot of knowledge, fresh ideas that combine with οur time and also very transmitable!

Very positive seminar, we gained knowledge and useful information. My congrats to Mrs. Vasiliki she was very good!

It was a very good seminar where we learned some techniques – ways of dealing with behaviour that could be used on a professional and personal level. Ms. Vassiliki was excellent, very polite and immaculately trained!

Very informative seminar based exactly on the topic. In general, it was very interesting related human professional relationships. The trainer was very positive and very communicative.

Very important and efficient to in order for us to conceive and achieve our goals. It was something important that it has been done long time ago. Correct and changed thinking about the business. Change of attitude and clearer aim we must have. The trainer was excellent, very reasonable and successful in his advice!

Very useful to all companies engaged in production and sales. We perceived our weaknesses and that it is necessary to stop saying that we have to do but take immediate actions! Mr. Mouzouris is a professional and knows his job well.

Very interesting, informative, imaginative and very communicative seminar. Rich content with real examples and use of technology such as promotional spots. Mr. Mouzouris is perfectly trained, contagious and descriptive.

Communicating perfectly for understanding and consolidating sales strategies. The seminar was well-stimulated, comprehensible / interesting and lively / intense. The trainer is excellent.

Its the basis for someone to redesign in his life, his attitude toward various things and rediscover himself. There was a lot of energy, imagination and passion from the trainer who knew the subject.

Excellent Seminar! Through this you become better and understand your customer’s requirements. Ms. Vasiliki was wonderful! She presented the seminar in such a way that you were not bored.

Constructive seminar. The directness of the trainer, the narrow and concise comments, the exchange of views was very helpful. The trainer was swift, lively, smiling and kept our interest.

Perfect Seminar, I learned how to manage and better serve my clients with less stress and without ruining my mood. Vasiliki was perfect !!!

A professional approach to daily communication with our fellow humans. We are strong that we have Ms. Christofi in Cyprus.

A very constructive seminar that kept the interest unimpaired from beginning to end. Applicable in practice along with knowledge. The trainer was very positive and transmittable.

An interesting seminar and especially for the specific period we are following this process in the company. We deepened our knowledge and learned how to properly implement the employee’s performance. The trainer has developed the specific subject with a few examples. I personally enriched my knowledge.

Very educative, we were given the knowledge to deal with the existing ones. Mr. Mouzouris was very good.

Very informative and precise on the subject, where it covers a very large part of the human resources management. I highly recommend this. The theory turns into reality through real examples. Mr. Mouzouris, who is very experienced in the field and especially in the business, is very contagious, aiming at opinion and character. Very alive… Read more “Marilena Christodoulou, KEDIFAP LTD”

From this program I received rich information on dealing with practical, everyday issues. Experienced and very knowledgeable about the subject, the trainer is contagious and keeps the interested of the audience. I would certainly participate in another seminar with Mr. Mouzouris.

It is an important seminar for all companies’ employees who have contact (both telephone and personal) with customers. It helps and gives solutions to issues that present at work and may not have been thought of. The trainer was very contagious in the way of presentation, she knows the subject very well and manage to… Read more “Kyriaki Kali, KEDIFAP LTD”

It is a seminar based on real facts and smart tips that help both in personal and professional careers to become better. We learned a lot of things we can do in our work to be better and more helpful. Ms. Vassiliki is a very happy and positive person who communicate right what she wants… Read more “Anna Christodoulou, Demstar Business Solutions”

It was an efficient seminar, understandable, and the trainer tried to impart our ours and our clients’ psychology. We were given many examples and there was dialogue between the participants. Ms. Vasiliki is a pleasant person who transmits positive energy, resulting in a successful seminar.

The information given were very important for proper customer service. We were provided some tips  that helped us manage difficult customers. The presence of the trainer was very pleasant.

A very helpful seminar in order to be able to handle your anger. Immediate and in-depth implementation with real life case studies. The trainer was excellent!

Very helpful and interesting seminar with very good material. The trainer was very communicative, familiar with the subject and helpful.

Excellent!! An incredibly interesting seminar! the trainer is Excellent! For me, it is an example of a lifestyle!

An amazing seminar. We learned ways to manage our anger. The trainer explained the ways to us clearly and she was very contagious, communicative and patient.

It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.

Very helpful and interesting seminar. It did not leave you the chance to lose any detail. I’ve learned interesting techniques of how to manage situations and I met interesting people. Ms. Vassiliki is a very positive person who presented and supported what she was saying, so we could understand them better. She is very contagious… Read more “Raphaela Andreou, Kostas A. Zacharia Ltd”

The seminar was very informative and made for a variety of industries. There was a friendly approach, it was not boring, and examples were presented through personal experience. The trainer was excellent, positive, functional, communicative and gives her attention to everyone.

It was a very useful seminar showed us how we can better manage issues and behavior in the office. You learn how to share your jobs, set up a program and also how to deal with your work differently and more positively. Ms. Vasiliki is very pleasant and contagious. It made me see a lot… Read more “Natasa Kyriakou, Petronav Ship Management”

A very helpful seminar for both, my personal and professional development. You learn how to see the things that happen to you every day differently, with the right way, the right words and expressions  for written communication. Also how to reduce stress of pressure at your workplace. Ms. Christofi is a pleasant personality and very… Read more “Andrea Melinioti, TP Servglobal Ltd”

A very helpful tutorial! It makes you see some things in a different way. The trainer was very positive and along with the material she made us understand our thoughts and problems better.

Very interesting and useful seminar, in simple, understandable language and many practical examples. The trainer was very good.

Psychological empowerment for stress management. The trainer was communicative, full of positive energy and transmitability.

Enlightening seminar with a very positive approach of the trainer to all participants. Very descriptive on the content and gave us many examples. Ms. Christofi is a very pleasant person. She managed once again to keep us alert, and it was not tiring at all! Se is Unique!!!

An issue that you do not pay much attention to, but it means a lot to everyday life whether it concerns a workplace or not. A practical seminar and easy to absorb with examples from our everyday life. Ms. Christofi is very good with increased transmissibility, excellent knowledge of the subject and very positive. She… Read more “Maria Stylianou, Costas A. Zacharias Ltd”

Seminar with many examples that offer an advantage of transmissibility. There were many points that created the need for us to work on specific things. The trainer was direct, read, friendly, with nice examples that created a sense of freedom at our expression.

Very interesting seminar, where I recognized elements of body language on me. The trainer was very contagious .

Excellent Seminar with very good and comprehensive content. Mr. Mouzouris is an Excellent trainer, that constantly kept our interest and presented to us very good examples.

We learned how to achieve our goals and effective ways of communicating. The trainer was very convincing and descriptive.

A very satisfactory seminar for the amount of time we had available to us, with many examples and the strong presence of the trainer who is very capable and descriptive in the presentation.

The seminar was very helpful in increasing productivity with very nice examples. It has given us measurable and effective ways to increase productivity at work. The trainer was very transmittable.

It is a seminar with a dynamic that meets the needs of the Cypriot market. There were many examples and detailed development of the subject.  was excellent.

A very helpful and interesting seminar. We have been given many examples that helped us in understanding the situation. The trainer has the ability to transfer his knowledge and keep the interest of the participants.

Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.

This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.

Very constructive seminar. The fact that I was very negative about blind sales made me look it at the positive way and try it. The trainer was amazing.

An interesting seminar with very useful tips for successful sales. The trainer was very good and that is why I had attended a seminar again with Mr. Mouzouris.

This seminar covered and helped me to understand the way of thinking in order to distinguish the price of the product from its true value and how to promote it easily . The trainer was very good.

Updating and improving the use of a warehouse to reduce the execution times of orders. Also, information on the safety and proper operation of a warehouse. The trainer was excellent with full analysis of each topic, through examples and questions.

Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject.

Consultative and informative seminar. We have renewed our knowledge and through what we have learned there will be better results and organization in our work. The trainer was very good.

Very good seminar with detailed explanations that solved all my questions about warehouse management. The trainer was very good, he answered all our questions.

Excellent seminar helps greatly every warehouseman. I gained more knowledge about product storage. Mr. Mouzouris is one of the best trainers.

Very interesting. We were given solutions / suggestions on many issues that concern our everyday life, both at a professional and personal level. There were many examples to get a better understanding of the subject. Both trainers were very contagious .

Interesting, practical and helpful. Rich in content and very informative. Scheduled in beautiful space. Presented by experienced passionate trainers who brought us knowledge and useful information. Vasiliki was full of positive energy and I really enjoyed the seminar and I got some useful information about my personal and professional life. Mr. Yiannakis was very contagious.… Read more “Chara Costa, HRDA”

A truly remarkable program with contagious trainers who managed to marry the theory with practice and to stimulate our interest with reasonable examples from our everyday life. Thank you very much. There was an excellent presentation of the material in a very pleasant way. Stimulate participation of attendees and encourage expression of views, perceptions and… Read more “Helen Aristidou, Axoneme Ltd”

The material was very interesting and very understandable, also the examples given during the program. They are trustworthy and realistic, keeping the interest of the participant. Both trainers were excellent , communicating and accessible.

A very constructive program where we learned new information / knowledge, techniques that can be used in our everyday life at both professional and personal level. The trainers were very instructive and not tiring. The way of presentation is what keeps your attention and understand better.

The program was extremely interesting and informative. There was participation by all, examples of situations and a good flow of information. Both trainers were contagious.

A very educational seminar for my personal life and the workplace. I got the efforts on how to deal with different situations. Mrs. Christofi was perfect.

Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.

A communicative seminar that improved the way in which work data was perceived, which was very high. Vasiliki is contagious, explains and analyses issues with tangible examples.

Excellent, Incredibly helpful with positive messages and better customization of tasks for secretaries. The trainer was very good.

The seminar was very useful. It helped me thinking more positive and how to control my anxiety.  Mrs. Vasiliki is very kind, positive and she gave us a lot of tips! Thank you very much Vasiliki!

The seminar was very interesting with a useful material. We learned how to develop our skills and how to handle stress, conflicts and crisis. The trainer was very transmittable.

A very informative and helpful seminar where I realized how I can manage my communication with others. Vasiliki is aware of the subject and also an excellent consultant and trainer.

We have learned basic tips about our work and how we can emotionally and psychologically communicate with our colleagues in order to have better cooperation, teamwork and efficiency. We also learned about the right way to deal any kind of conflicts. Ms. Vasiliki was very friendly, clear and understandable to what she was carrying. At… Read more “Maria Gatoula, Voniatis Developers & Contractors Ltd”

The seminar was excellent. Personally, I also got efforts for my work, present and future, but also for life in general. I believe that what we have learned today is useful for various situations in our lives. The trainer was the main advantage of the seminar, she was excellent. Direct, communicative, with tremendous knowledge, straight… Read more “Danae Ofakoglou, University of Nicosia”

A very good seminar that will help us see everyday problems both professional and personal in a more positive way. We could track them more easily and find solutions. The trainer was very good and gave us many examples along with simple and practical advises.

Clear and understandable seminar with an easy-to-use material. There were several exercises to understand and consolidate the essentials of the seminar. Ms. Christofi was very pleasant. She knew the content of the seminar in depth and through very good examples she has solved all of our questions. She was clearly expressed, encouraging discussions, creating a… Read more “Eva Vourka, Larnaca Sewerage Board”

Very informative seminar, it gave us a clear picture of how to be more specific with client service. The trainer was perfect, very well organized, professional, very well structured and enthusiastic.

The seminar was very helpful, we learned a lot of new words that will help us in the future. The trainer was very motivated, had energy and Passion!

Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.

Interesting and pleasant seminar. We have exchanged ideas with the other participants. The trainer was excellent, friendly and very helpful.

A creative seminar with the contribution of all the participants. We were given interactive exercises that were very helpful. The trainer was very communicative.

This seminar is very helpful in psychology issues for each individual person. Through this I found solutions that could change the negative into positive energy in my workplace. The trainer is very active, communicative and very knowledgeable about the subject.

Smile!!! Be positive. There is always a brighter side of things. Ms. Vasiliki Christofi is the “positive energy” in person. The seminar was very helpful with examples and interesting notes. Thank you very much !!!!!

Not boring at all, very interesting and helpful seminar. We learned a different way of thinking and dealing more positive in some cases.

Mr. Giannakis, hello. I am Christos by UMAR and I was in the seminar today. I came in very bad mood, as I went to previous seminars, but your way, your transmissibility, your mood and your knowledge made me want the seminar to keep going. With such people like you, Cyprus has a future. Congratulations!

A very constructive seminar that kept the interest unimpaired from beginning to end. Applicable in practice along with knowledge. The trainer was very positive and transmittable.

The seminar was educational and has given new horizons to the relationship between the superior and the subordinate. Determining the principles and measurable criteria for staff evaluation as well as the evaluator’s behaviour. The trainer was very well trained and transmittable.

Targeted seminar on skills and practical examples. There was also practical guidance. Mr. Mouzouris was excellent, contagious, with tonal variations to gain attention.

Very helpful training for anger management, now I can see different situations from a different perspective!  Vasiliki was very good, helpful, full of positive energy and gave us many examples.

This training was very helpful in order to begin seeing things more positive and being able to handle negative situations. Vasiliki is a very positive and contagious person.

Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!

Very interesting seminar where many examples were given and there was discussion between the participants. Vasiliki was very pleasant and transmittable.

Very understanding seminar that gave me several solutions to issues that concerned me. Very good presentation of the trainer, which was great.

Very useful seminar that taught us how to manage anger and deal with various issues. Vasiliki was Perfect!!!

A constructive seminar where we learned how to put our thinking in order. Ms. Christofi was very good, the Person who never gets upset!

A seminar of great interest that offers practical and guidelines on proper and effective customer service. Through the seminar I gained knowledge on developing interpersonal relationships, there was an exchange of views and a constructive discussion. The trainer was excellent, professional and sympathetic.

Very helpful customer service seminar, once again I had the opportunity to learn from Basiliki who is Perfect and I Love her!!!!

Interesting seminar, where we were given very good tips that will improve my communication with the customer! Ms. Christofi was very communicative and gave us many examples.

The summary of the seminar was focused on the key aspects of customer service in a very detailed way. We were given guidelines on how to handle the customer better an also we were given positive words that can instantly enhance our communication with the customer.

We learned new ways of customer service through the presentation and transmissibility of the trainer who was Fantastic!!!

Through this seminar I found solutions to several issues that I did not know how to manage my everyday life. The trainer was very positive and communicative.

Very good and substantial seminar! The trainer was excellent and very descriptive!

Very interesting seminar with real examples kai practical exercises. The trainer was very positive and well-aimed.

Well educating, with the trainer passing over a wide range of knowledge, information and examples. We learned how to put things into perspective. The trainer was excellent and capable to transmit his knowledge.

Very good seminar, explanatory with great structure and development of the subject. We received a lot of knowledge on many topics and had the opportunity to express all questions and opinions with immediate feedback from the trainer. Mr. Mouzouris was very good and transmittable.

Fully understandable seminar, where I got a lot of information that will definitely be useful for me personally and professionally. There were live and clear examples and it was a fully interactive seminar. Mr. Mouzouris was very well acquainted with the object and also got the ability to present the seminar in a simple and… Read more “Antonis Georgiadis, Demetriades Group”

Well prepared seminar and it covered all stages of a Business Plan. It was interactive and flexible. The trainer was excellent, in presenting and coaching.

The seminar was very interesting, I was impressed by Mr. Yiannakis knowledge and his transmissibility in education. There was a constant interest and he provided us with many examples that will help me in the near future. At the same time the trainer was very illustrative with a great appetite for work!

This seminar helped me a lot in learning things I was not aeare and will definitely use in my business. The trainer was excellent.

Very useful and helpful seminar. It provided us with much knowledge for business plans preparation. Mr Mouzouris had a lot of knowledge and was very helpful and wonderful!

There was positivity through the seminar and discussion among the participants. The trainer was α smiling, positive person and to the point!

Very good seminar where through many examples and discussion we have obtained positive elements that will help us both professionally and personally. Mrs. Christofi is a very good personality and also has very good communication skills.

An original, useful and life change seminar where I have learned how to act in action what I want to do. The trainer was good, contagious, welcoming and very comfortable. I loved her !!!

Very nice seminar. The group was fun and talkative, and it was a very enjoyable session. The trainer knew how to handle each one of us while passing her message. There was discussion, debate and progress. Vasiliki was Excellent! Very pleasant person. Her knowledge in confidence was very interesting.

Very useful seminar and the trainer was very good and contagious.

The seminar was amazing, very good and pleasant. I have learned new ways to empower my self-confidence. Mrs Christofi was amazing!

Very helpful seminar that I gained more knowledge. The trainer was the TOP!

The seminar was excellent, and I gained knowledge in sales sector. The was communication and discussion between the participants. The trainer was Excellent! She gave us many examples in order to understand better.

A very helpful seminar that gave me many practical ways to be sued right way ay my job. It helped me in order to have self-confidence during the presentation of my company’s products. The trainer was very helpful, smiling person, with pleasant presentation and she has answered all of our questions.

Interesting and well performed seminar. Mrs. Christofi was very contagious and gave us many of her knowledge based on the subject.

The seminar was very interesting and helped us understand the best ways on how to promote our products and where we should aim best.  Also, we learned how to empower our self-confidence.  Mrs. Christofi was very nice and polite.

We have learned the right way of thinking in order to sale our products with the correctly. There was discussion, dialogues and more theory. The trainer was very nice, contagious, happy, with politeness and passion on her tasks.

Targeted and effective seminar where we learned new techniques for successful sales. The trainer is perfect!

Dynamic Programme on HR issues from where I have learned and understand better the use of KPI’s and how they are measured. The trainer was dynamic and enthusiastic.

A very helpful and informative programme for people involved in leadership / human resources management.  Comprehensive and simply worded. Structured in a very informative way for the participants. Mr. Mouzouris presentation was very good, understandable and in a way that kept our interest at a high level.

I consider that this is one of the few seminars / programmes I have participated and gained knowledge on a theoretical level. There were exercises, case studies and discussions that could help me apply what I learned. The trainer was very good at communicating through examples, which helped us to retain the information / knowledge… Read more “Chrystalla Demetriou, Krypto Security Cyprus Ltd”

The programme was very well structured and timely. The material was very clear with case studies and active participation by all. The trainer was very communicative and knowledgeable on this subject.

Extremely helpful for any person in charge regardless the kind of business /organization. The trainer used living examples from everyday life and it was easier to understand the theory. Mr. Mozouris was very good. Contagious, enthusiastic and kept the participants’ interest at a high level.

The programme was amazing, interesting and very educational! There was a structured programme in a very nice venue. Mr. Mouzouris was very transmittable. I attended other seminars with him. I like him as he is an illustrative person and supporting everything he says with examples.

Interesting and creative seminar. He gave us the opportunity to implement methods for better internal communication and efficiency. The instructor was very descriptive, illustrative and managed to keep our interest throughout the duration of the seminar.

Very educational seminar where we learned how to respond with diplomacy in various situations. The trainer was excellent!

The seminar was very helpful, to the point! We learned practices on how to improve our communication with diplomacy. Ms. Christofi was very good, affordable and willing to answer all our questions.

Very good seminar, educational and excellent way of teaching. The trainer was Excellent!

Every person’s way of thinking depends on their perception. Through this seminar we learned how to deal with the difficult times of our everyday life with diplomacy. Ms. Vasiliki was aware of the subject and with very transmittable.

Comprehensive seminar with nice examples. The trainer was amazing and contagious!

Very good seminar where I learned new keywords for diplomacy which I will apply immediately. The trainer was very good!

Very good, we learned and developed very well the aspects of proper communication. Mrs. Christophi was very good.

An interactive and enjoyable seminar, there was an exchange of views and we were given several examples. The trainer was very happy and passionate with what she was doing and answered all our questions.

Excellent seminar with very interesting content. It helped us understand behaviours and gave us the tools to improve ourselves. Vasiliki was great and very communicative.

Very interesting and useful seminar in order to enhance our communication. Ms. Christofi was very cheerful, knowledgeable and created comfort in the educational process.

A very good seminar, there was discussion between all participants, and we were given useful advises.  The trainer was very contagious.

Very good seminar, with useful topics that concern both our workplace and our personal environment. The trainer was very good.

A remarkable seminar that has helped us a lot in developing our communication skills. Essential, applicable, illustrative with a lot of basic knowledge. Vasiliki was amazing, contagious and very positive!

We have learned how to deal with different conflict situations, first we must listen and then act! The trainer was very good and positive on the subject.

Interesting seminar that make you think differently your every day. We were given functional and practical tools. The trainer was well aware of the material and very transmittable.

We have learned many practices on how to handle ourselves and other and how to activate the parasympathetic system. Vasiliki is well aware of the subject and gave us a lot of example from our daily routine.

It was a very interesting and meaningful seminar. We learned how to deal with anger issues that we might dealt wrong with until now. The trainer was very good, aware of the subject and the presentation was fulfilled with examples.

Enlightening, educational seminar. There was dialogue, enlightenment and discussion. The trainer was very pleasant and sharing her thoughts.

Very comprehensive and helpful seminar with examples from our daily routine. It was interactive and there was dialogue with all the participants. Ms. Christofi was excellent, enthusiastic and very approachable.

Rich seminar where we received important advises on conflict management. There was an active participation of all participants. We were also given case studies in teamwork. Mrs. Vasiliki was very good, full of energy and aware of the subject she was presenting.

Interesting, rich with very important information about Effective Office Management. Rich in quality information with active participation of all participants. The trainer was very good, knowledgeable, positive and very contagious.

The best programme, it covers everything. There was organization and the trainer was very remarkable and professional. Transmitting person, fully trained. Vasiliki is one of the best trainers I have met so far.

Very good. We had good material and a beautiful presentation. The environment was positive and pleasant. There was a pleasant discussion among all. Ms. Christofi was very efficient with nice discussions and exercises.

A truly remarkable programme! Interesting examples were given to us by the reasonable examples given in our daily lives. The trainer is very contagious and excellent.

Very good programme, understandable and with many examples. There was a discussion among the participants.Mrs. Christofi is excellent!!! Pleasant personality with lots of knowledge on the subject!

Very informative. We were given the opportunity to learn many new things / methods that can be used in our personal and professional lives. Vasiliki was very contagious and understandable.

The programme was very enlightening with clear topics and very good communication. Vasiliki is excellent at what she does, she can easily transfer her knowledge and keeping us focus on the subject at all time.

Informative and enjoyable, many important work issues were covered and widely analysed. The trainer encouraged us to participate, making the training more enjoyable and effective! Ms. Christofi was pleasant, understanding and in her own way made us all participate and express ourselves!

Very detailed with many examples for easy understanding. There were exercises throughout the programme for a better understanding of the theory. The trainers had all the necessary knowledge, experience and skills to pass on their knowledge.

Very helpful and supportive programme for every person who haw management responsibilities. The trainers were communicative, expressive and enthusiastic.

Enlightening and helpful in using the knowledge gained from this programme. Comprehensive and detailed at the same time. Both trainers were excellent in their knowledge and portability.

Very good seminar with the use of many examples. The trainer was familiar with the subject and had experienced.

An excellent, useful and helpful seminar on improving my skills. The trainer was excellent.

The seminar was very helpful with many solutions for everyday life at work. Through Mrs. Vasiliki i was taught how to see life more positively and that there is always a solution to all issues. She was smiling, humorous and willing to answer all our questions. Very positive person!!!

The seminar was very constructive. I have learned ways of how can manage better my work, my colleagues and the clients. The trainer was Excellent!!!

Excellent seminar for the development of the personal assistant and not only. We have learned ways of organizing and programming our job, how to prepare an action plan and set priorities and how ro deal with different situations.  Vasiliki gave us positively her knowledge, the right tools and methods for instant results.

A thorough, fully-fledged seminar on all the skills and ways of developing modern methods with many examples. The advantage of the seminar was Mrs. Vasiliki who was a professional and a positive person.

Informative and helpful seminar, we got useful advice and practical methods for skills development. The trainer was very positive and passionate about her job!

The seminar was very helpful, targeted rich material with many examples, “to the Point”. Ms. Christofi was very good and professional!

Comprehensive and very interesting seminar. It has given us guidelines on how we can become more efficient and productive in our work and towards our Supervisor. Ms. Vasiliki was Great!!!

Very Helpful seminar that taught us how we can handle and manage stress with the right way. The trainer was very good.

Effective stress management seminar. There was discussion between the participants and a lot of examples with solutions. Vasiliki was excellent and very communicative with all the participants.

We have learned how to distance ourselves from the points that causes us stress. Mrs. Vasiliki was very positive and also gave us very nice ideas to deal with stress.

Through this seminar we learned about activating the parasympathetic part of our brain! At the same time, we were given important techniques and methods to deal with stress immediately. Ms. Christofi was very contagious and had examples for all occasions which makes it easier to memorize the things she presented!

Extremely useful seminar on theoretical and practical level with real examples. It was very comprehensive and developed on a variety of topics and occasions. The trainer was very contagious in the way of teaching and made us feel very comfortable during the seminar.

Good Content, Friendly environment and approachable seminar! It expanded knowledge in Body Language, and we enjoyed the practical exercises. The trainer was very good and was aware of the subject.

A targeted and enthusiastic seminar that gave us a lot of knowledge through the excellent presentation of Mrs. Christofi.

Very informative seminar where there was great understanding, mass participation – teamwork. Mrs. Christofi was very good.

The seminar was perfect, what i have learned about the Body Language will be useful for me forever. Vasiliki is an amazing trainer, I attended another seminar recently and she is just amazing at what she does!!!

Excellent, informative, clear and interesting seminar on managing outstanding debts. The trainer was Excellent!!! He presented the seminar with many and understandable examples.

Extremely useful seminar that I gained many knowledge and practical methods on how to receive outstanding debts. The trainer was perfect. He knew the subject very well, was contagious and he was smiling during the seminar.

Very constructive Seminar, we learned ways to receive outstanding debts that I have never thought of. Mr. Yiannakis is an excellent trainer.

A very transmittable seminar with very good examples. I got answers and ways on how to deal with customers who do not pay or do not comply with the agreed.  The instructor was great, and he knows exactly what he is teaching.

Constructive Seminar! We learned about the basic principles of credit and collections. Mr. Υiannakis was perfect! Full of energy and passion for his job!!!

It was a very constructive seminar and everything that was said would help me a lot in my career. There was communicability, intimacy and ease of speech by the trainer and willingness to answer all questions.

A very informative and very helpful seminar with communication and dialogue among all. The trainer was well aware of the subject and could easily transfer his knowledge to us.

This seminar is the best opportunity for us to accomplish our tasks, i.e. collections of the debtors and others. We have learned many simple ways in which the collection of outstanding amounts can be made easier if applied. The trainer is fully qualified on the subject and very contagious. Also, the duration of the seminar… Read more “Antonis Kallinikos, Limassol Water Board (SAL)”

It is one of the most interesting seminars I have attended which is very helpful in the field of debt collections. I give 10 to the trainer, he was excellent!!

Interesting seminar on outstanding debt collection. The trainer was very efficient.

We were been given a comprehensive package of debt management and debtors’ compliance. We have learned how to communicate and use proper language with the debtors. Mr. Mouzouris was excellent, expert in the subject and with several arguments.

Very interesting and effective seminar. We learned ways to handle the debtor’s excuses. The trainer was great.

An interesting seminar for dealing with clients in the field of debt collections. We were given ways to collect debts and behave properly towards the customer with the right attitude. The trainer was communicative, specific and pleasant.

Very helpful seminar on how to handle difficult debt collections effectively. The seminar was held in a pleasant environment and we learned how to improve our work and behavior. The trainer was remarkable with communicability and pleasant personality. He explained everything to us.

A constructive seminar and very helpful in understanding and using the methods for collecting outstanding debts. We have learned ways of how to deal and manage bad customer behaviors.

Interesting and useful seminar where we learned techniques and tactics related to strategy for debt collection. The trainer kept the participants interest at a high level.

We got interesting and important information, such as information on how to be developed in our field. The trainer was very good and gave us many examples. All of the questions we had were solved through the presentation of the seminar.

The seminar was very interesting and effective, with a very good material that I will use to my daily tasks. The trainer was very good and transmittable.

Very detailed and explanatory seminar with methods and ways of dealing with debtors. Real examples were presented for a better understanding. The trainer was very good.

Very detailed and informative seminar with many examples and analysis on the methods of debt collection.

The seminar was very helpful in terms of debt settlement solutions. We got a lot of knowledge and practical methods for dealing with debtors. Excellent trainer!! Very helpful and very illustrative of problems and solutions.

Very interesting seminar for anger management. The trainer was excellent! Very interesting and positive person.

The seminar was very interesting and constructive. We learned many positive words that can be used in our everyday life. Mrs. Christofi was excellent.

A full seminar with analysed presentations. The trainer was pleasant, simple, very understandable and contagious. She presented many examples that each one of us can use.

A very useful and pleasant seminar that I received useful information related to my job. Mrs. Vasiliki was very detailed, pleasant and dative.

Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.

Very helpful seminar for better customer service and anger management in every case. The trainer was excellent.

A very illustrative seminar, with videos and exercises where we learned new things and ways to deal with anger.

Interesting seminar where we gained more knowledge for telephone customer care. The trainer was very good.

Very Good seminar, we learned new ways of customer service. The trainer was very good, helpful and polite.

Practical seminar, we learned what is respect towards the clients. Mrs. Christofi was very good!

Interesting seminar that though us hoe to respect our clients. The trainer was very good!

Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.

We learned how important is the body language at customer service and also, we had many examples through role playing. The trainer was excellent 10/10!!!

Very helpful seminar with modern methods and new techniques for reaching out to clients. Great trainer!

Very practical and useful seminar with very good explanation from the trainer that was excellent!

Very interesting and constructive seminar that taught us to how to serve our customers better and especially the demanding and angry customers. Ms. Christofi was very good and helpful.

We have learned ways to improve customer service. Very explanatory seminar containing exercises and role playing. Very good trainer.

Structured, alive, useful and useful seminar for practical and professional improvement. I have no words for the trainer!! She was alive, contagious and aware of the subject very well!

Very good and useful seminar that will contribute to our personal and professional improvement! Mrs. Christofi was wonderful!

Effective seminar where we got information to think about through different ways of thinking and solving problems in the right and efficient way. The trainer was contagious, understandable – To the point!

Useful and effective seminar for our work. We learned about effective problem-solving. The trainer was very transmittable.

Very interesting with communication between all participants something that made the seminar not boring. There was a smooth flow and continuous participation from all. Ms. Christofi is very contagious and communicative and has her way of keeping focused.

Very constructive seminar on how to solve problems at work and not only! Excellent Mrs. Christofi.

Quite helpful in solving problems. We were given many tools to deal with and solve problems, and at the same time learned how to see thinks from the other side. Ms. Vasiliki is a very pleasant and positive person.

We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.

Interesting with educational character. Update of knowledge and started using the correct way of verbal and written communication. Very good trainer.

Enlightening and helpful seminar which enabled us to update our writing and verbal skills. The trainer was very pleasant!

There was customer relationship enhancement. Traced deficiencies in written and verbal communication. Also learned the latest trends in effective communication.

It was a very transforming and characteristic seminar – totally new way of writing emails.  I realised that I had a lot more to learn about how to write and speak with the customers. Mr. Vasilki was excellent!!!

Very informative seminar that made us realize other / new ways to provide the implemented for the good of the company and also for our own good. We realized that he old ways we used were backdated and we have learned new / fresh ways and methods. The trainer was very good, positive and smiling!

This seminar was trying to focus on being more confident in verbal and written communication. Furthermore, there are some interesting information when dealing with angry customers, information about negative words and in general how to be more communicative. Mrs. Christofi was Perfetto!!!!

A 2-day seminar that though us the correct ways od using verbal and written communication in regards to the customer service approaches. The seminar is important in terms of changing our aspect of how we have been dealing so far with customers and its basic advantage is the fact that it pins down the specific… Read more “Sophia Hadjineophytou MCTC Marine Ltd”

This seminar was extremely useful for us these days. We found out all the mistakes we make and found possible solutions on how to avoid them. The advantage od the seminar was to improve our skills on a new and more professional level. The trainer was very professional and very smart person. I would like… Read more “Yaroslava Bezdikian MCTC Marine Ltd”

There was teamwork at the seminar. It was raised emphasis in verbal and written communication in professional way. We have learned positive words and how to write correctly with confidence. Practical and easy ways to communicate with customers over the phone. The trainer was excellent!

Very informative and helpful seminar regarding communication skills. We gained more knowledge of how to express our feelings in a positive and polite way. The trainer was perfect!

Seminar was interacting between both the audience and the trainer. We were showed different prospective and view on how to communicate. The trainer was professional, polite and knowledgeable.

Very helpful about discovering what is good communication, learned about soft skills and new ways of thinking. There was a lot of practicing. The trainer was young and close to our age and that made thinks more understood. She was very helpful, communicative and passionate with her work.

The seminar was very helpful with a good base for guidance of the oral and written communication the trainers was experienced with a good knowledge of the subject and very positive person.

The seminar was really helpful. We learned about negative and positive words / thinking and how we can manage the anger of different people. The trainer was very good – excellent!

Useful application of customer service techniques applicable to real world scenarios. We got new ideas and ways of thinking presented in a quick and convenience way for easy understanding. Mrs. Christofi was confident and charismatic.

Positive development in communication skill. We learned new communication techniques. The trainer was very good.

The seminar was exactly as mentioned on the title. It provided both management and leading information that will help us in the future both professionally and personally. I think that the advantage of the seminar was Mr. Υiannakis, who had knowledge in the Shipping section, also the fact that there were exercises for the better understanding… Read more “Anna Andreou, MDIR Services Ltd”

The seminar was informative at all levels. We received useful information through exercises and videos. At the same time there was a dynamic presentation and argumentation by the trainer with very helpful management knowledge in general. Mr. Mouzouris was friendly, illustrative and very transmittable.

Very good, pleasant and essential presentation by the trainer. There was practicality of the techniques and the explanation with examples. The trainer was pleasant, smiling and very explanatory.

Very useful and efficient seminar. The trainer is excellent. The 3 hours passed without getting tired at all. Everything she told us was very helpful.

Very helpful and updated seminar. I reviewed several of the tactics I used. It helped me communicate better and achieve my goals in difficult situations. Vasilki was wonderful!

It encourages you to see and hear the other person’s position before you speak or make decisions. Most of what was explained to us is applicable. Gaining knowledge for better staff management. The trainer was very transmitable!! A very pleasant presence radiates its positive energy.

Interesting seminar, understandable and in many parts offers “food for thought”. Short, understandable and gives key points on how to improve our communication management strategy. Vasiliki was communicative, perfectly understandable during the presentation and willing to answer any questions.

The seminar was perfect. We learned many new words and phrases for better written communication. The trainer was excellent.

Flawless seminar, we learned about self-control and self-manage. The trainer was knowledgeable in the subject. She has a very special way on delivering the material even through our video conference meeting.

Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together.  Vasiliki is a great professional in the field with great experience!

The seminar was rich of content and on the point. We identified the origin of issues and how to deal with them effectively. The trainer was excellent and proficient on the subject.

We learned about improvement of communication skills in many ways (e.g. emails, live chat). As small group we all participated with practical exercises and role playing. Mrs. Vasiliki was excellent, interesting and interested in sharing her knowledge.

I really appreciated those 3 days of the seminar, I will focus based on the cookie example.  The communication between us was very nice, we helped each other to be positive. Vasiliki is a great trainer, I give her 10/10! We clearly improved our way of communication thanks to her amazing advises.

We have learned some tools in order to be more positive in any kind of situation. We gained lots of experience and ways to think better. Vasiliki was definitely a positive person, very friendly and helpful as well!.

It was a complete seminar about how to improve our communication, relationship with our colleagues and our organization. The trainer was very nice and professional.

Powerful impact on the state of mind as a manager and leader. Was a great person with intensive experience, with a lot of good vibes, positive energy, and motivation.

We learned how to be more responsible, how to organize ourselves and the team, how to be more communicative about the goals and how to manage new crisis. We had a lot of exercises and learned new words. The trainer was very good and passionate with his job.

The seminar has been a truly transformative in many levels. Inspiring towards and engaging to the level of not wanting to miss a moment. Excellent! We learned about inner information, development towards becoming better and inspiring into wanting the right things. Mr. Mouzouris was Excellent! Very engaging and effective!

A rich in content seminar with specific and in practice examples for better understanding. It was a combination of visual examples and written exercises. The trainer was well educated on the subject with a lot of examples and explanation on all of our questions.

The seminar was very detailed and benched out into a lot of topics in depth, therefore it was very informative. It was a small group, so I felt that the information were given to us better as we were able to discuss properly. The trainer was very good, informative, had a lot of stories to… Read more “Kelly Cilia, Annitak Ltd”

A very helpful seminar with points to develop properly mindset regarding the people and cultures of organizations. We learned and developed a mindset on how to manage people effectively in a company. The trainer was very motivating.

In depth analysis of every aspect when it comes to HR Management. It was a face to face engagement that helped us for the better understanding of the seminar. Mr. Mouzouris knowledge on the subject was excellent and he gave us many real examples that applies in many companies.

It was a really helpful seminar and I was felt pleased that we participated as a company. We got new ideas and methods that we will use to improve our job and the company. The trainer was excellent, all the examples he presented were at the point to understand the meaning.

Very helpful, a specialized seminar that encourages everyone individually to develop in their professional and personal place. We shared ideas that will help us develop our thinking, expression, confidence and extroversion to improve our communication skills. Ms. Christofi was very transmittable, pleasant and well-informed on the subject of the seminar.

Constructive! I reviewed some things and set my goals. I will do my best to be good in my personal and professional life in order to perform better. I consider the fact that I left with a smile and positive thinking to be an advantage of the seminar. Everything can be done, and everything depends… Read more “Sylvia Argyrou, Karagiorgis Technopro Ltd.”

Very enlightening seminar from which I received many useful information. There was a discussion between all participants and that made the seminar enjoyable and not boring. The trainer was impeccable as always.

Remarkably interesting seminar where you understand how to contribute to the changes that will be made in your workplace. We learned about self-confidence, we got ideas about how to be organized and in addition we learned about attitudes behavior. The trainer was very friendly and transmittable.

Effective seminar! It motivates you and strengthens your determination to act properly in your workplace. We learned about proper management first of ourselves and consequently of our work. The trainer was excellent and there was proper communication between us.

The seminar was interesting. We got valuable guidance about how to get better with running our office and how to improve of ourselves. Mrs. Christofi was very helpful, always correct and polite and was able to hold out attention constantly – Excellent!

A pleasant seminar which it worth’s to participate!! I learned what is important and what I really need to do in order to succeed. The trainer is a pleasant personality and a very remarkable person. Amazing!!!

Pleasant and understandable seminar. We learned new methods for development and improvement in our workplace. The trainer was excellent at the presentation.

The seminar was effective and we learned how to think differently and more positively. Vasiliki was very good at presenting the seminar and with her  own way she made it easy for us to understand everything. A very positive and happy person.

I feel that I have gained knowledge and skills through the exercises, that will make the organization of my work less stressful and more efficient. We learned about the best management of an office and the implementation of the programme was pleasant due to the communication grace of the trainer. Ms. Christofi transfers positivity, confidence… Read more “Antonis Zacharopoulos, PhysioHealth Ltd”

Very constructive and interesting programme. The trainer was very transmittable and was aware of the subject very well!

We got a lot of insightful information and it had a lot of practical examples. The trainer has a thorough knowledge of human behavior. Insightful!

Very interesting and useful seminar not only in business relations but also in the wider life of each person. We learned new ways of thinking, managing anger and conflict. The trainer was great!

Within a day we learned a lot, specifically about the way people think and deal. Vasiliki was Excellent! She kept my interest throughout the seminar.

The seminar was very helpful. It made us understand ourselves and others, take actions that will help us have more effective communication. There were many examples from our daily lives. Excellent! Vasiliki is a very communicative and happy person who made us express ourselves comfortably. She has very good knowledge in her subject.

Highly communicative seminar with many innovative methods but also ideas for managing our anger and dealing with it in general. We got a lot of ideas for anger and conflict management. Vasiliki was Perfect!!!

An interesting and very useful seminar from which we received the right ways of communication. The trainer was Excellent.

The seminar was very interesting and useful. It made me think differently about how to behave in the various situations that arise in my workplace. We learned about changing the way we think, how to be more positive people and how to use the right ways to deal with conflicts. The trainer was contagious and… Read more “Areti Markou, Markos Hair Company Ltd”

Pleasant and enjoyable seminar which gave us useful tips that can be used in our workplace. The time passed pleasantly and constructively through the presentation of Vassiliki. Vassiliki is very happy, positive, communicative and transmits her knowledge happily.

We got tips of for self-control, lots of knowledge and how to manage conflict situations. The trainer was Excellent!!!

Effective seminar which will help me to properly manage situations of anger and conflict issues. The trainer was very contagious and exemplary.

Interesting and effective seminar, we have learned effective ways of handling conflicts. The trainer was very communicative and pleasant.

Very pleasant seminar with real examples. Vasilki was very transmittable.

An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!

The seminar was very useful and constructive with a very good structure of its presentation. Mrs. Christofi was very good and had impeccable immediacy with all participants.

Constructive seminar where we learned about the recognition of behaviors, proper dealing and handling of problems and people. The trainer had immediate contagion and there was a pleasant environment.

A detailed and interesting seminar where we learned the right ways to deal with ourselves and others. Ms. Vasiliki was very pleasant and with positive energy!

Very helpful seminar in which there was discussion between all participants and were given many examples of proper dealing of various situations. Vasiliki was Excellent and willing to answer all questions.

Very interesting seminar where I learned how to handle situations more positively. Vassiliki was very contagious, pleasant character and knows her subject very well.

A beautiful and substantial seminar that shed light on many aspects of the personal and professional formulation of our lives, which sought recognition for the most correct orientation. The trainer was excellent 10/10 !!

Very interesting seminar. We learned how important proper communication is and how important the way and style of communication is in our daily lives. Ms. Christofi is a very happy person who transmits her knowledge with enthusiasm while keeping everyone interested.

The seminar was very interesting, something different from that I personally gained countless new knowledge which I will now apply in my daily life. The trainer was excellent, she transmitted her knowledge and information in a simple and interesting way.

A very helpful and explanatory programme. It made me understand and set my main goals and highlight the important ones. The trainers were very explanatory and gave us many examples. Always willing to listen to us and answer questions.

This Programme covered a new perspective around HR that reflects the modern way of managing people and the Company. Very helpful for a new HR professional or Company owner. We learned how to management our employees correctly, how to think properly and how to separate positions for a HR professional. The trainers were both great!

Effective and interesting programme with illustrative real examples, case studies and exercises. The trainers successfully transmitted and kept our interest and attention from the beginning to the end.

Highly informative and interactive programme. The trainers were very good, had experience in the field and presented with wisdom and passion.

It is an ideal human resource management programme. The trainers were impeccable and ideal for the presentation of the programme. I managed to keep our interest from the beginning to the end.

One of the best programmes from which you can gain knowledge and enrichment of views. The trainers are excellent!! One of the few that keeps your interest after so many hours.

Very informing program with training around the field of HR with simple and understandable examples. Both trainers are excellent.

Very an interesting programme. It is an opportunity to learn many methods and implementation of them in practice. The trainers were very good with clear and detailed instructions.

Very constructive program with many examples and exercises for better understanding. Presentations were made with rich material and theory. The trainers were communicative, helpful and passionate about their work.

The programme was very educational and productive. There was interaction and effectiveness during the programme. The trainers were communicative, interactive, explanatory, collaborative and fair.

Necessary and useful seminar for every seller who wants to increase his sales by combining his own knowledge with the Persuasion Techniques we learned. There was proper communication during the seminar where we learned the right words, keywords, tactics to pique the customer’s interest. The trainer was impeccable and excellent in the way she approached… Read more “George Papadopoulos, Suntechnics Ltd”

A seminar that gives a basis for the real issues that arise in sales. The communication between the trainer and the participants was very good. Questions and issues were resolved that were not previously taken into account and will help sales immediately. I was also given phrases and keywords. The trainer was very sociable and… Read more “Iasonia Nikolaou, S.S Pharmaceutical Cross Ltd”

To the point seminar, very attentive without unnecessary sections and covered the full content of the seminar. The trainer was excellent and very transmittable.

Very structured seminar that aimed at improving our sales techniques. Ms. Christofi was simple and understandable. She encouraged us to actively participate in the seminar.

SMART!! Through this seminar I learned new methods of approaching customers. The basic condition is POSITIVITY! The trainer was truly knowledgeable about the subject and a pleasant personality.

Very interesting seminar which kept our interested and we did not get bored. It was very interactive with a lot of discussion between the trainer and the participants about the different issues that everyone was facing. Also, the presentation was done through tablets, which I think was very positive and enjoyable in the presentation. The… Read more “Petros Ioannou, S.S Pharmaceutical Cross Ltd”

Excellent and very informative presentation without pending issues. Ms. Vasiliki was very kind and smiling, which made us feel very comfortable at the seminar and have a good time.

Excellent! There was very good communication with Ms. Vassiliki who was willing to suggest solutions to our various issues and the material presented was very good.

Constructive and quality seminar that was presented to us with targeted sales persuasion techniques. There was an enrichment for the right structure of approach to sales. The trainer was knowledgeable about the subject with strong transmit ability.

Very good seminar. I had a completely different view of sales. After attending the seminar, I understood and learned a lot through persuasion techniques in sales. Ms. Christofi is wonderful, Well done!

Informative, instructive seminar with structure that had enough information for implementation and improvement in my workplace. The trainer was transmittable, enjoyable and very understanding.

From the first 5 minutes I realized how remarkable and interesting the seminar will be and indeed it was of a high level with multifaceted and important knowledge that was transferred to us with excellent transmit-ability and accuracy by Ms. Christofi.

Very useful seminar consisting of a group of different ages and experiences. There were useful discussions. It was very positive and our trainer asked us some useful questions. She was very transmittable and positive as a person.

It was very interesting seminar and Vasiliki was excellent!

Very constructive seminar, I have learned very interesting things which I will apply directly in my work. The instructor was very good, transmittable and with a pleasant character.

Very helpful seminar where we were given various effective ways to manage the needs of each Company. We also learned new and correct ways of written and oral communication. Ms. Christofi was Excellent and immediate.

Essential, educational and informative seminar for modern personal assistants. We learned new ways of managing and communicating as personal assistants for better performance in our work. The trainer was impeccable in the development of the subject.

Pleasant seminar that I have learned several ways (different / alternative) of how to deal with everyday situations and to be better organized. Ms. Vasiliki was very transmittable and with a very pleasant character.

Educational and informative seminar. We learned the right ways of how to manage situations as a personal assistant. The trainer was Excellent!

A very methodical and useful seminar through which we are given the opportunity to improve our skills. The trainer was very good.

The seminar was extremely interesting and enlightening. There was participation from all participants, ie teamwork. Ms. Christofi was very good.

Very enjoyable seminar with extremely useful information and very good content. The trainer was excellent and transmittable.

Useful and helpful seminar with rich material and many examples. We received a lot of advice and practical information. The trainer was very good and helpful.

The seminar was extremely productive and interesting. Vasiliki was wonderful and developed all the material perfectly!

The seminar was constructive, enjoyable and interesting. We learned new things and ways to manage different situations with the appropriate approach. Ms. Christofi was immediate and Excellent!

The seminar included elements that will help us change the wrong things and views in order to be more efficient and calmer in our professional workspace. We learned about managing our time, our space and the negative people in our workplace. Vassiliki was Excellent, contagious and with humor!

A clear and fully explanatory seminar. The main advantage was the trainer who passionately tried to pass on her knowledge and experience. He had excellent communication, excellent transmissibility and a very good and pleasant mood.

A seminar which will definitely help me to raise the level of my workplace and my communication. The trainer was great!

A constructive, enjoyable and interesting seminar where there was an exchange of experiences and all our questions were answered. Vasiliki was perfect and had excellent communication with all participants.

Very positive and pleasant atmosphere, there was communication and dialogue between the participants and the trainer. Vasiliki was excellent.

The seminar contained useful guidance in written communication especially for people who are new to the field of customer communication but also useful for experienced people because they have the opportunity to refresh and learn new written communication practices. The trainer was very communicative, knowledgeable and helpful.

This is a comprehensive seminar on the subject. In this das, where “impersonal” / written communications are becoming more common, the need for effective and accessible communication that conveys positive emotions to recipients is absolutely essential. The trainer was impeccable, approachable and experienced.

The seminar was amazing and interesting from which we learned about proper behaviour towards customers. The trainer was very transmissible.

It was a very informative and interesting seminar. There were examples and exercises that we solved, and which made us understand better the topic of the seminar and see in practice how Customer Service is done properly.

The seminar was excellent, the best part was the Role plays and the interaction between the trainer and the participants. The trainer was Excellent!

Inspirational seminar! I would liken it to a journey that at the end aims not only to make you know more but to want to do more! There was structured material and practical exercises during the seminar. The trainer was Excellent!

Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!

The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming it was amazing. Along with the positive energy and transmissibility of Mrs. Vasiliki the seminar was lively and not at all tiring. We learned the techniques and secrets of how to communicate with diplomacy, reliability and discretion. It… Read more “Chrystalla Savva”

The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming was amazing. Along with the positive energy and transmissibility of Ms. Vasiliki the seminar was lively and not at all boring and / or tiring. We learned various ways to Develop Modern and Effective Secretarial Skills. I highly… Read more “Chrystalla Savva”

Incredibly good seminar, where we learned details and secrets of communication that we did not know. The trainer was very good.

EXCELLENT (nothing else, only this) EXCELLENT. The trainer was excellent, authentic, enthusiastic, smart, and experienced, she kept the audience alive, despite being online, well done.

Extremely useful seminar with very good material. The trainer was particularly good, communicative and willing to answer questions and help.

The seminar was very useful, constructive and interactive. The trainer was very good.

Very informative seminar from which we learned how to set thinks in order of what should be done. The trainer was very enthusiastic and able to transfer all the right messages.

This specific seminar gives you 10 ways that you have to have in mind and apply them when and where is needed. Ways of good behavior and respect for other colleagues in the office. Very enjoyable, communicative, with a small group and short. The trainer is Excellent!

Very comprehensive seminar and with easy and practical tips that are applied immediately. The trainer was Amazing!

An interesting short lecture for those who face fears. Some steps have been taken to adequately identify and manage fear. Ms. Christofi was a cheerful and very positive personality.

The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming was amazing. Along with the positive energy and transmitability of Ms. Vasiliki the seminar was lively and not at all boring and / or tiring. We learned various ways to Develop Modern and Effective Secretarial Skills. I highly… Read more “Chrystalla Savva”

Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!

The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming it was amazing. Along with the positive energy and transmitability of Mrs. Vasiliki the seminar was lively and not at all tiring. We learned the techniques and secrets of how to communicate with diplomacy, reliability and discretion. It… Read more “Chrystalla Savva”

A constructive, enjoyable and interesting seminar where there was an exchange of experiences and our questions were answered. The advantage of the seminar was the exercises, the examples and at the end the “role playing”. The trainer is an authentic, human being, an excellent connoisseur of the subject, extremely constructive and enjoyable at the same… Read more “Katerina Stogianni, Agios Stefanos Foundation”

This seminar managed through targeted points to make us understand how and why the customers are angry. Also, the ways of customer management were very informative and easily adaptable. There was communication with the trainer and the other participants. Exchange of ideas from different types of companies. Ms. Christofi was very informed about the material… Read more “Athina Hatzigeorgiou, Future Academy of Arts”

Such a useful seminar that it should be mandatory in all workplaces. The trainer was excellent and very transmissible.

Very useful presentation that will help me not to postpone things and to manage them in the ways suggested by thetrainer. It was presented in a simple and understandable way with many examples. The checklist sent at the end of the presentation is very useful because it contains all the points of the presentation in… Read more “Dimitra Loizou, CYTA”

Very informative and supportive seminar which lays the foundations for further deepening of ISO 9001: 2015. There was proper organization and structure of the content. Mr. Mouzouris was clear and very transmittable.

Very informative seminar for the organization of a factory. We learned about flexibility in organizing an organization. The trainer was very detailed and passed on his knowledge through the seminar.

Useful seminar on understanding the procedures applied in ISO, for proper organization and structure. The trainer was very good and very transmittable.

Understanding seminar related to the ISO and its procedures. Mr. Mouzouris was Great and fun with excellent knowledge on the subject.

In this seminar we learned how to see things from a different perspective and elevate our spiritual level. Ms. Vassiliki was Excellent!

The seminar was extremely creative. We have been given ways on how to serve better, for us and our customers. The trainer was excellent and very transmittable.

It was a very nice seminar, which offered us ways to deal with difficult clients through effective examples, ideas and suggestions. The trainer was Perfect!! Full of energy!!

Amazing – Fantastic seminar, full of energy with rich examples and exercises. There was a discussion between the participants and the trainer, and we were given examples based on our own organization needs. Vasiliki was Perfect!!

Very informative and useful for any seller/trader. The trainer was very well-spoken and had a lot of interesting ideas/ thoughts about selling that he communicated in a very efficient way. The trainer was articulate and well spoken.

Very interesting seminar with real life examples. The Trainer was very good!

Very constructive and pleasant seminar. The trainer was Excellent.

A seminar in which there was a significant enhancement of my existing knowledge on Human Resources issues, with the enriched teaching content, the exemplary exercises, the videos and the special communication ability and transmissibility of the trainer. He ensured that he was understood with examples and cares in practice, so that all participants participate and… Read more “Loukia Antonaki”

Very good and educational programme from which we received a lot of interesting information. Ms. Vasiliki was very good and transmittable.

Extremely helpful and informative Programme at a professional level for Office Management. Vasiliki is a happy person and very transmittable in her presentation both from a distance and in person.

Very helpful and not at all boring programme from which we learned very important information related to Effective Office Management. Vasiliki was impeccable and very transmittable.

The Programme was excellent, understandable and with many examples. It will help me to be properly organized in my work. The trainer was very friendly, happy and presented us with many examples which helped us to better understand the material.

The Programme was very enjoyable, understandable, interactive and informative. The topics were very interesting and provided us with comprehensive knowledge in relation to Office Management. Ms. Christofi was excellent and created a pleasant and friendly atmosphere throughout where he kept the interest of the participants.

A very interesting seminar that is worth attending. We were given targeted examples with results that aimed at solving the problems facing the listener. The trainer was communicative with a targeted approach. Simplify the subject for a better understanding of the participants and with positive energy.

The seminar was amazing in a pleasant and positive environment. We learned ways to communicate both about our workplace and our personal lives. We also learned that it is necessary to give value ourselves and dedicate time to us because we can and we deserve it. The trainer was amazing!

Interesting and very useful seminar for both business and personal purposes. Through this seminar we gained confidence and learned ways to deal with emotions and situations. The trainer was very explanatory and gave us many examples.

Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.

This seminar would be right for everyone to attend because it offers a lot. It helped us to have better communication with those around us and to be happier. Ms. Vasiliki conveyed all the right messages to us in the best way.

Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.

Very interesting seminar from which we learned several ways to manage conflict and anger. The trainer  was quite good and there was dialogue and communication throughout the seminar.

The seminar was very educative and was approaching in a positive way, how to effectively handle conflicts. We learned how to think positive within this situation, and we used many examples. The trainer was very knowledgeable and positive character I will definitely choose to participate another seminar with Vasiliki!

Pleasant, informative and helpful seminar! We learned how to deal with conflicts that may arise in our workplace. The trainer was very good with a pleasant presence, positivity and at the same time transmittable!

Very interesting seminar with enriched material, exercises and case studies. Vasiliki was communicative, enthusiastic with a substantiated point of view, arguments of “persuasion” and increased transmissibility!

An interesting seminar because we learned different ways of thinking about the conflicts that may arise and there was participation from everyone throughout. The trainer was very good and kept our interest from the beginning to the end of the seminar.

Very interesting seminar!  We received very clear points and a lot if tools were given on how to deal with difficult situations in the workplace. The examples given were even clearer and easier to applied Mrs. Vasiliki was very transmitable and kept my interest during the whole day.

Through this seminar we learned about the definition of thought and action, the change of attitude and the change of perspective. The trainer was very good with a positive aura + energy and very explanatory.

A seminar with positivity were we learned in practice useful ways of how to deal with conflicts. The Trainer was perfect. I give her 10+! Thanks.

Very helpful seminar, we were given techniques and examples that can help me a lot in my work. We received new and correct techniques for dealing with reactions and correct thinking in cases of conflicts in the workplace. The trainer was very good and owned the subject. She was transmittable and gave us real examples.… Read more “Michalis Matsoukaris”

We learned how to avoid disagreements using a nicer and more beautiful way and how to respect the perception of others whether we agree or not. There were many case studies and participation from all. The trainer was very good, enthusiastic and transmittable.

Very good seminar with emphasis on keywords for what is best to answer and what not. The trainer was very good and had the ability to impart the right techniques for managing a crisis in the workplace.

Very useful and constructive seminar from which I learned ways to think differently but also define what are the most critical KPIs for each performance that needs to be measured. There were many useful examples, and it was not tiring at all. Mr. Mouzouris was excellent! I watched him constantly without getting tired. He was… Read more “Loukia Antonaki”

Intensive and very useful seminar. The trainer was very good.

Targeted seminar with very nice examples. We have learned how to use in practice everything we have learned and how to think properly for the good of our Company. Mr. Mouzouris was very explanatory and he answered all the questions we had during the seminar.

The subject of the seminar is a very important issue in a company or an organization. We learned the basics about Key Performance Indicators. The trainer was very good and full of energy!

Very interesting seminar with dialogue during the whole time. The trainer was very communicative and answered all our questions.

The seminar was very useful with practical and specific examples in order to apply KPIs in our workplace. The trainer was passionate with a lot of knowledge on the subject.

Educational and informative seminar in terms of value and how to implement KPIs in each organization. Several examples have been given which have helped us understand the meaning and significance of the implementation of KPIs. The trainer was very qualified, transmittable and experienced in the subject.

Transmittable and useful seminar for the modern needs of companies where we learned how necessary the implementation of KPIs is. It was adapted to modern needs through real / realistic examples. The trainer was very contagious with a lot of knowledge and passion for what he does and very good knowledge on the topics of… Read more “Christiana Hatziarou, KESEA LIMITED”

Remarkable seminar for any kind of business / organization where there was a professional approach and very useful content. We have been given sufficient knowledge for practical application in the workplace. Mr. Mouzouris was a professional, transmittable and knowledgeable with a lot of passion for the subject.

The subjects of the seminar were appropriate and covered all my needs. The trainer was organized and prepared, expressed himself clearly and created a pleasant atmosphere.

Very constructive and more specific, the reference to various examples as well as some samples (templates) which have been shared during the Seminar was important. The trainer was very good and interactive.

Very helpful seminar where we learned ways to evaluate our personnel performance. I highly recommend it. The trainer was excellent.

The seminar is very interesting, and we learned a lot of new things. Ms. Vasiliki is excellent, direct, knowledgeable in communication and professional.

A very helpful seminar which is not refers only to the mistakes and weaknesses we have but also gives us alternative and immediately applicable solutions. The trainer was wonderful, direct and pleasant.

A seminar that taught me ways of how I can deal with difficult situations in telephone customer service. The trainer was very good and transmittable.

Very interesting seminar with constructive examples and very good material. The trainer was a very well trained and very optimistic person.

Excellent seminar. Now I can focus on my weaknesses and enrich them with the techniques I learned today. Ms. Vassiliki with the enthusiastic way she presents, it is impossible not to keep your interest. The seminar was great but also fun and this is due to the trainer who was Excellent!

Excellent seminar with very good Tips! There were many real examples and assignments for better understanding. Ms. Christofi was very friendly and understanding. She gave us several tips and clear answers.

Very good seminar, we learned a lot about managing our communication with the client via phone. We learned ways to communicate well with good mood and enthusiasm. The trainer was perfect!

Very informative training on how to handle clients anger during service. We learned that it is necessary to love our job and to serve customers with courtesy and good mood. Ms. Vasiliki is well trained and conveyed her knowledge to us with a lot of positivity and the seminar became even more interesting.

The seminar we attended today was very interesting and very useful especially in the way of managing different people. At the same time, we learned several techniques that we can be applied through proper organization and tactics. The presentation of the material was great through the pleasant and great personality of Mrs. Christofi.