Tourism
Meeting customers’ needs and expectations through a spirit to serve culture will generate WOAOY clients where value exceeds money spent.
Our clients include global and local leaders in Hospitality, Restaurants and Catering establishments, Entertainment, Airlines, Cruise Ships, Amusement Parks and Tourist Attraction Areas. We focus on creating WOAOY customers through customer service and care programmes, establishing service standards and health and safety programmes, cost / benefit exercises, quality and environmental management systems and process innovation to convert customers once to clients forever. Viability Study for a Hotel in Troodos in Limassol. Development and Implementation of an Integrated Management System for a leading Cruise Ship Hotel Management Organization based in Austria. Development and Implementation of Quality, Safety, Environmental and Food Safety Management Systems including a pilot Scheme for EMAS implementation funded by EU for 10 of the leading Hotels on the island. Achieving Quality Customer Care and Maintaining Long Term Customer Satisfaction designed for a leading Holiday Village Resort in Paphos. Promotion and Sales of Food and Beverage Outlets including cross selling delivered to a leading mountain resort. Verbal Communication designed and delivered for the management of a Hotel in Ayia Napa. Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good. Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject. We learned how important is the body language at customer service and also, we had many examples through role playing. The trainer was excellent 10/10!!! Very helpful seminar with modern methods and new techniques for reaching out to clients. Great trainer! Very practical and useful seminar with very good explanation from the trainer that was excellent! Very interesting and constructive seminar that taught us to how to serve our customers better and especially the demanding and angry customers. Ms. Christofi was very good and helpful. We have learned ways to improve customer service. Very explanatory seminar containing exercises and role playing. Very good trainer. Structured, alive, useful and useful seminar for practical and professional improvement. I have no words for the trainer!! She was alive, contagious and aware of the subject very well!
Marianna Louka, Casale Panayiotis Traditional Village Ltd
Stelios Hadjikostas Nestor Hotel Ayia Napa
Liliana Amarandei Nestor Hotel Ayia Napa
Andreas Papanikola Nestor Hotel Ayia Napa
Luidmila Michael Nestor Hotel Ayia Napa
Tasos Theofanous (Chef) Nestor Hotel Ayia Napa
Marios Bofilakis Nestor Hotel Ayia Napa
Eleni Zacharia Hilton Nicosia Hotel
A&M Hadjichristou Ltd
Adams Beach Hotel
Aeneas Hotel
Aliathon Tourist Village
Aloe Hotel
Anonymous Beach Hotel
Columbia Beachotel Pissouri
Coral Beach Hotel & Resort
Four Seasons Hotel
King Richard Hotel
Lanitis Development (Aphrodite Hills)
Lanitis Development Public Ltd
L'onda Beach HotelLordos Beach Hotel
Maritime Hotel Management
Nestor Hotel
PASYXE
Pernera Beach Hotel
Pipis Tourist Estate Ltd
SPM Napa Project Ltd
St George Hotel
St Raphael Resort
Sunotels
Tsokkos Hotel
Ξενοδοχειακό Συγκρότημα ΤΕΤΥΚ
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