Tourism

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Meeting customers’ needs and expectations through a spirit to serve culture will generate WOAOY clients where value exceeds money spent.

Our clients include global and local leaders in Hospitality, Restaurants and Catering establishments, Entertainment, Airlines, Cruise Ships, Amusement Parks and Tourist Attraction Areas. We focus on creating WOAOY customers through customer service and care programmes, establishing service standards and health and safety programmes, cost / benefit exercises, quality and environmental management systems and process innovation to convert customers once to clients forever.

Viability Study for a Hotel in Troodos in Limassol.

Development and Implementation of an Integrated Management System for a leading Cruise Ship Hotel Management Organization based in Austria.

Development and Implementation of Quality, Safety, Environmental and Food Safety Management Systems including a pilot Scheme for EMAS implementation funded by EU for 10 of the leading Hotels on the island.

Achieving Quality Customer Care and Maintaining Long Term Customer Satisfaction designed for a leading Holiday Village Resort in Paphos.

Promotion and Sales of Food and Beverage Outlets including cross selling delivered to a leading mountain resort.

Verbal Communication designed and delivered for the management of a Hotel in Ayia Napa.

Rebecca Ioannou, KANIKA HOTELS

A communicative seminar that improved the way in which work data was perceived, which was very high. Vasiliki is contagious, explains and analyses issues with tangible examples.

Theodosios Christoforou, Theodosis Tourist Co Ltd

Targeted and effective seminar where we learned new techniques for successful sales. The trainer is perfect!

Fivos Xenofontos, PFA Cyprus Holiday Homes

A very helpful and informative programme for people involved in leadership / human resources management.  Comprehensive and simply worded. Structured in a very informative way for the participants. Mr. Mouzouris presentation was very good, understandable and in a way that kept our interest at a high level.

Giannakis Roussos, Mr. John Tourist Company

Every person’s way of thinking depends on their perception. Through this seminar we learned how to deal with the difficult times of our everyday life with diplomacy. Ms. Vasiliki was aware of the subject and with very transmittable.

Phivos Xenophontos, PFA Cyprus Holiday Houses

Enlightening, educational seminar. There was dialogue, enlightenment and discussion. The trainer was very pleasant and sharing her thoughts.

Ioanna Ioannou, St. Raphael Hotel

Very detailed with many examples for easy understanding. There were exercises throughout the programme for a better understanding of the theory. The trainers had all the necessary knowledge, experience and skills to pass on their knowledge.

Phivos Xenophontos, PFA Cyprus Holiday Homes

Enlightening and helpful in using the knowledge gained from this programme. Comprehensive and detailed at the same time. Both trainers were excellent in their knowledge and portability.

Efthymios Kommatas, Casale Panayiotis Traditional Village Ltd

A full seminar with analysed presentations. The trainer was pleasant, simple, very understandable and contagious. She presented many examples that each one of us can use.

A&M Hadjichristou Ltd
Adams Beach Hotel
Aeneas Hotel
Aliathon Tourist Village
Aloe Hotel
Anonymous Beach Hotel
Columbia Beachotel Pissouri
Coral Beach Hotel & Resort
Four Seasons Hotel
King Richard Hotel
Lanitis Development (Aphrodite Hills)
Lanitis Development Public Ltd
L'onda Beach Hotel
Lordos Beach Hotel
Maritime Hotel Management
Nestor Hotel
PASYXE
Pernera Beach Hotel
Pipis Tourist Estate Ltd
SPM Napa Project Ltd
St George Hotel
St Raphael Resort
Sunotels
Tsokkos Hotel
Ξενοδοχειακό Συγκρότημα ΤΕΤΥΚ

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Seminars & events

Events in December 2024

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Testimonials

Michael Koutsoudis

Very good programme. It helped me very much. Mr Yiannakis was transmittable, passionate and an expert of the specific subject

Chrystalla Tsialis, Cyprus Lawyers Association

Excellent seminar! Very constructive and interesting. There were visual media and the material of the seminar we had in our possession, helped us to follow.

Maria A. Frederiksen, PFA Cyprus Holiday Homes Ltd

Great seminar! Very good insight on principles of SEO.

Demetris Tsangarides, Ariston Confectionery Ltd

It was a very helpful seminar and I learn a lot about SEO and digital marketing. The trainer was very good!

Marios Georgiou, M.M.G. PROPERTY PRO LIMITED

Very good seminar!!!

Chryso Argyrou

Pretty helping seminar for today. I left with satisfaction by solving several concerns in various sectors.

Symela Voniati, Abacus Ltd

Very informative seminar. Just to the point.

Eva Vourka, Larnaca Sewerage Board

Very informative seminar. We learned how to manage our time properly and to handle the complaints effectively.