Tourism

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Meeting customers’ needs and expectations through a spirit to serve culture will generate WOAOY clients where value exceeds money spent.

Our clients include global and local leaders in Hospitality, Restaurants and Catering establishments, Entertainment, Airlines, Cruise Ships, Amusement Parks and Tourist Attraction Areas. We focus on creating WOAOY customers through customer service and care programmes, establishing service standards and health and safety programmes, cost / benefit exercises, quality and environmental management systems and process innovation to convert customers once to clients forever.

Viability Study for a Hotel in Troodos in Limassol.

Development and Implementation of an Integrated Management System for a leading Cruise Ship Hotel Management Organization based in Austria.

Development and Implementation of Quality, Safety, Environmental and Food Safety Management Systems including a pilot Scheme for EMAS implementation funded by EU for 10 of the leading Hotels on the island.

Achieving Quality Customer Care and Maintaining Long Term Customer Satisfaction designed for a leading Holiday Village Resort in Paphos.

Promotion and Sales of Food and Beverage Outlets including cross selling delivered to a leading mountain resort.

Verbal Communication designed and delivered for the management of a Hotel in Ayia Napa.

Litsa Lazari, Aphrodite Hills Holiday Residences

Interesting and very communicative. We were given key words. The trainer was very kind and very good in her specialty.

Veronica-Rosa Junkova, Aphrodite Hills Holiday Residences

The seminar was informative, comprehensible and pleasantly presented. We learned service techniques, keywords and alternative phrases that help the customer’s psychology.

May-Ann Gregoriou, Aphrodite Hills Holiday Residences

Ms. Vasiliki Christofi was an enthusiastic person full of energy and transmissibility, which made the seminar very interesting and informative. The seminar gave us many tips and tricks on how to handle the client and manage it professionally, calmly and methodically.

Marianna Asprou, Aeneas Hotel Ltd

Very Good presentation and useful seminar! The trainer was very professional.

Marianna Asprou, Aeneas Hotel Ltd

Very useful, it helps to understand the meaning and mechanism of Marketing. Very good trainer!!!

Dora Nearchou, Thanos Holidays Hotels Ltd

We learned how to achieve our goals and effective ways of communicating. The trainer was very convincing and descriptive.

Adamos Adamou, Napa Plaza Hotel

Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject.

Marios Demetriou, Thanos Holidays Hotels

Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.

A&M Hadjichristou Ltd
Adams Beach Hotel
Aeneas Hotel
Aliathon Tourist Village
Aloe Hotel
Anonymous Beach Hotel
Columbia Beachotel Pissouri
Coral Beach Hotel & Resort
Four Seasons Hotel
King Richard Hotel
Lanitis Development (Aphrodite Hills)
Lanitis Development Public Ltd
L'onda Beach Hotel
Lordos Beach Hotel
Maritime Hotel Management
Nestor Hotel
PASYXE
Pernera Beach Hotel
Pipis Tourist Estate Ltd
SPM Napa Project Ltd
St George Hotel
St Raphael Resort
Sunotels
Tsokkos Hotel
Ξενοδοχειακό Συγκρότημα ΤΕΤΥΚ

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Seminars & events

Events in December 2024

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Testimonials

Maria Psalti, Clinical of Intensive Care T.N. Nicosia

Very interesting and enjoyable seminar! It will surely help me a lot to improve myself in my work. Vasiliki is very transmittable, transmits confidence and you never get bored!

Stefania Kafetzii Nicolaou, Polycarpos Philippou & Associates LLC

It was a very good seminar and I think it helped me a lot. The trainer was very good, possessed the topic of the seminar and explained it in a very correct way.

Maria Sergiou, Medevents

Constructive seminar! I learned things that will help me in my career. The seminar was very well organized and the trainer was very well prepared and we solved all our questions.

Rebecca Katsiartou, Cyprus Energy Regulatory Authority

It was very interesting and constructive seminar. The trainer was explanatory and highly transmittable.

Vaso Andreou, Y.K. THE PRACTICE (AUDITORS) LTD

Descriptive, intelligent seminar! The presentation of Vasiliki helps so as to assimilate more easily what she taught us.

Koula Constantinou, GMD Proteas Enterprises Ltd

Remarkable seminar! Pleasant and efficient.

Maria Farmaka, Napech 5 Ltd

The trainer gave us several examples from his past experience in order to better understand the purpose of the seminar and be able to apply what we learnt into our own organization. The materials and notes given to us is a good guide for the implementation of what we have learned inside our organization.

Kyriakos Pampoukas, CNP Cyprialife

Excellent Seminar! The passion, the training and the trainers’ transmissibility added even more value to the seminar.