Tourism
Meeting customers’ needs and expectations through a spirit to serve culture will generate WOAOY clients where value exceeds money spent.
Our clients include global and local leaders in Hospitality, Restaurants and Catering establishments, Entertainment, Airlines, Cruise Ships, Amusement Parks and Tourist Attraction Areas. We focus on creating WOAOY customers through customer service and care programmes, establishing service standards and health and safety programmes, cost / benefit exercises, quality and environmental management systems and process innovation to convert customers once to clients forever. Viability Study for a Hotel in Troodos in Limassol. Development and Implementation of an Integrated Management System for a leading Cruise Ship Hotel Management Organization based in Austria. Development and Implementation of Quality, Safety, Environmental and Food Safety Management Systems including a pilot Scheme for EMAS implementation funded by EU for 10 of the leading Hotels on the island. Achieving Quality Customer Care and Maintaining Long Term Customer Satisfaction designed for a leading Holiday Village Resort in Paphos. Promotion and Sales of Food and Beverage Outlets including cross selling delivered to a leading mountain resort. Verbal Communication designed and delivered for the management of a Hotel in Ayia Napa. Interesting and very communicative. We were given key words. The trainer was very kind and very good in her specialty. The seminar was informative, comprehensible and pleasantly presented. We learned service techniques, keywords and alternative phrases that help the customer’s psychology. Ms. Vasiliki Christofi was an enthusiastic person full of energy and transmissibility, which made the seminar very interesting and informative. The seminar gave us many tips and tricks on how to handle the client and manage it professionally, calmly and methodically. Very Good presentation and useful seminar! The trainer was very professional. Very useful, it helps to understand the meaning and mechanism of Marketing. Very good trainer!!! We learned how to achieve our goals and effective ways of communicating. The trainer was very convincing and descriptive. Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject. Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
Litsa Lazari, Aphrodite Hills Holiday Residences
Veronica-Rosa Junkova, Aphrodite Hills Holiday Residences
May-Ann Gregoriou, Aphrodite Hills Holiday Residences
Marianna Asprou, Aeneas Hotel Ltd
Marianna Asprou, Aeneas Hotel Ltd
Dora Nearchou, Thanos Holidays Hotels Ltd
Adamos Adamou, Napa Plaza Hotel
Marios Demetriou, Thanos Holidays Hotels
A&M Hadjichristou Ltd
Adams Beach Hotel
Aeneas Hotel
Aliathon Tourist Village
Aloe Hotel
Anonymous Beach Hotel
Columbia Beachotel Pissouri
Coral Beach Hotel & Resort
Four Seasons Hotel
King Richard Hotel
Lanitis Development (Aphrodite Hills)
Lanitis Development Public Ltd
L'onda Beach HotelLordos Beach Hotel
Maritime Hotel Management
Nestor Hotel
PASYXE
Pernera Beach Hotel
Pipis Tourist Estate Ltd
SPM Napa Project Ltd
St George Hotel
St Raphael Resort
Sunotels
Tsokkos Hotel
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