Tourism
Meeting customers’ needs and expectations through a spirit to serve culture will generate WOAOY clients where value exceeds money spent.
Our clients include global and local leaders in Hospitality, Restaurants and Catering establishments, Entertainment, Airlines, Cruise Ships, Amusement Parks and Tourist Attraction Areas. We focus on creating WOAOY customers through customer service and care programmes, establishing service standards and health and safety programmes, cost / benefit exercises, quality and environmental management systems and process innovation to convert customers once to clients forever. Viability Study for a Hotel in Troodos in Limassol. Development and Implementation of an Integrated Management System for a leading Cruise Ship Hotel Management Organization based in Austria. Development and Implementation of Quality, Safety, Environmental and Food Safety Management Systems including a pilot Scheme for EMAS implementation funded by EU for 10 of the leading Hotels on the island. Achieving Quality Customer Care and Maintaining Long Term Customer Satisfaction designed for a leading Holiday Village Resort in Paphos. Promotion and Sales of Food and Beverage Outlets including cross selling delivered to a leading mountain resort. Verbal Communication designed and delivered for the management of a Hotel in Ayia Napa. Very well organized seminar! It had many activities and practical exercises and we were given very useful material! Very helpful, interesting and productive seminar! A lot of training with very good presentation of modern methods of purchasing and suppliers management with excellent presentation. Very understandable with many examples. We have learned new innovations, some have been made, a reminder of forgotten supplies. I’m really excited, Mr. Mouzouris very well informed! An interesting seminar with practical practices. Excellent the trainer! Very interesting, right on the topic and very essential. Very good coaching abilities from the trainer, thank you very much!!! Productive and pleasant. It has improved my understanding of how to handle customers by phone. There was a nice atmosphere, it was understandable, and it was very engaging. Interesting, very positive. Teaching, helped us to learn more about better customer service in a pleasant environment. Excellent trainer.
Iliana Kyriacou, Vesta Holidays Ltd
Constantine Petridis, Honeywell Travel
Neophytos Neophytou, Aphrodite Hills Resorts
Polivios Polydorou, Sanwing Sandy Bay Beach Hotel
Paris Hadjoannou, Kefalos Hotels Ltd
Marianna Asprou, Aeneas Hotel Ltd
Stelios Filiasis, Aphrodite Hills Holiday Residences
Diana Oganesean, Aphrodite Hills Holiday Residences
A&M Hadjichristou Ltd
Adams Beach Hotel
Aeneas Hotel
Aliathon Tourist Village
Aloe Hotel
Anonymous Beach Hotel
Columbia Beachotel Pissouri
Coral Beach Hotel & Resort
Four Seasons Hotel
King Richard Hotel
Lanitis Development (Aphrodite Hills)
Lanitis Development Public Ltd
L'onda Beach HotelLordos Beach Hotel
Maritime Hotel Management
Nestor Hotel
PASYXE
Pernera Beach Hotel
Pipis Tourist Estate Ltd
SPM Napa Project Ltd
St George Hotel
St Raphael Resort
Sunotels
Tsokkos Hotel
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