Tourism
Meeting customers’ needs and expectations through a spirit to serve culture will generate WOAOY clients where value exceeds money spent.
Our clients include global and local leaders in Hospitality, Restaurants and Catering establishments, Entertainment, Airlines, Cruise Ships, Amusement Parks and Tourist Attraction Areas. We focus on creating WOAOY customers through customer service and care programmes, establishing service standards and health and safety programmes, cost / benefit exercises, quality and environmental management systems and process innovation to convert customers once to clients forever. Viability Study for a Hotel in Troodos in Limassol. Development and Implementation of an Integrated Management System for a leading Cruise Ship Hotel Management Organization based in Austria. Development and Implementation of Quality, Safety, Environmental and Food Safety Management Systems including a pilot Scheme for EMAS implementation funded by EU for 10 of the leading Hotels on the island. Achieving Quality Customer Care and Maintaining Long Term Customer Satisfaction designed for a leading Holiday Village Resort in Paphos. Promotion and Sales of Food and Beverage Outlets including cross selling delivered to a leading mountain resort. Verbal Communication designed and delivered for the management of a Hotel in Ayia Napa. It was an excellent seminar that gave us the opportunity to have a very constructive dialogue with people from different places, different professions and ages. The trainer of the seminar was very positive and kind and gave us practical ways to manage anger, stress and tension. Brief, comprehensive with clear target and method. Another success for Columbia Beach Hotel Pissouri. Columbia Beach Hotel is proud to announce its certification to the International Management System Standard ISO 14001. The hotel is also the first to complete the requirements of the pilot scheme under the European funded project LIFE. Soon it will also announce its compliance with the requirements of the European Commission’s Regulation No. 1836/93, Ecological Management and Audit Scheme (EMAS). The whole project was completed with the support of CONICON Management Systems (Cyprus) Ltd in less than eight months. Mr Mouzouris is very effective and approachable. Very good work!!! He changed my point of view on a lot of matters. Mr Yiannakis Mouzouris has taught us many new things Very good seminar! It gave me a push to move forward in all the fields of my life! Very good seminar! The trainer was full of energy and positivity. The seminar was very good! Very well organized and presented by the trainer was excellent!
Theodorou Stella, T.C Troodos Hotels Ltd
Maria Theodorou, T.C. Troodos Hotel Ltd
Columbia Beach Hotel
Yiota Georgiou, Royiatiko Hotel
Panayiotis Pieri, Tsokkos Hotel
Constantinos Vlachos, Christos Vlachos Tavern Ltd
Constantina Michael
Zacharo Savva, Vesta Holidays Ltd
A&M Hadjichristou Ltd
Adams Beach Hotel
Aeneas Hotel
Aliathon Tourist Village
Aloe Hotel
Anonymous Beach Hotel
Columbia Beachotel Pissouri
Coral Beach Hotel & Resort
Four Seasons Hotel
King Richard Hotel
Lanitis Development (Aphrodite Hills)
Lanitis Development Public Ltd
L'onda Beach HotelLordos Beach Hotel
Maritime Hotel Management
Nestor Hotel
PASYXE
Pernera Beach Hotel
Pipis Tourist Estate Ltd
SPM Napa Project Ltd
St George Hotel
St Raphael Resort
Sunotels
Tsokkos Hotel
Ξενοδοχειακό Συγκρότημα ΤΕΤΥΚ
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