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Very useful, especially in relation to the tangible real examples presented regarding the application of recovery methods. The trainer was really very good. He made the presentation lively and very interesting. All participants were watching carefully and absorbed all the information.

In the seminar we learned how to guide the collection methods to our advantage with good behavior. From now on we will do it in practice to have better results in our work. Mr. Mouzouris was very informative and shared with us many examples and some of his experiences.

Very informative seminar where we learned useful methods of collecting outstanding debts. The advantage is that there are no similar seminars to attend. The trainer was excellent.

This seminar taught us how to approach customers to get the best repayments possible. We also learned how to understand the psychology of the customer and the proper management of outstanding debt collection. The trainer was very communicative and direct.

Interesting seminar and full of useful information. Mr. Yiannakis is well aware about the subject and presented the seminar to us in a very good mood.

A very interesting seminar where we learned a lot of useful information that will help us in our career. The trainer was excellent.

The seminar was excellent and its content very well organized. Examples were presented that we face in our daily lives and we were given multiple alternative ways of handling. The trainer was an enthusiastic communicator and a connoisseur of the subject.

Explanatory seminar where we learned new things on how to improve our written language. The trainer was positive and communicative.