We learnt in practise how to handle disagreements and conflicts that arise in our workplace

Anger, irritation, conflicts and misunderstandings between people are usually the outcome of poor communication, so the first thing we did in the seminar was to give out all the secrets that can help us to establish an effective communication.

During this interactive workshop we gave to the participants the secret of Anger Management which with the use of it we can totally change the way we  encounter conflicts and disagreements. Afterwards we learnt step by step how to reduce and handle disagreements and conflicts by reinforcing the building of mutual benefit relationships with customers and  co-workers.

Alongside we gave to the participants few case studies in which they implemented everything they learnt at the seminar.

Its definite that its necessary to change the way we encounter/manage conflicts and disagreements  in order to see a significant difference in our workplace. Otherwise we will remain at the same place that we were before.

Vasiliki ChristofiCommunication,
Soft Skills and PR Specialist – Trainer and Coach
Conicon Ltd