(English) Quality Customer Service Seminar

2016 11 22 Conicon Conicon Blog Yiannakis Mouzouris' blog posts

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Quality Customer Service and Measuring Customer Satisfaction!

1. We are all in the entertainment business

2. We live in a woman’s world

3. All people lie but not always

4. Clients trigger every decision using right brain ( emotions) and finally make the decision based on logic ( left brain).

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